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Ann Walsh

19 December 2024, 05:49

  • 1 Review
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Verified

I haven't received my order

I haven't received my order. The tracking number you've listed in my tracking info doesn't work at UPS or USPS, even though your tracking info shows both UPS and USPS have been used. I think this is a big scam. Prove me wrong or I'll correct the problem w my cc company.

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Frenchie Mom

19 December 2024, 05:20

  • 1 Review
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We love Spark Paws

We are return customers and love Spark Paws! Our fur baby is a big frenchie and he especially loves the pajamas. We live in the PNW and he’s in them all winter long. We love that we can order by breed & size so the clothes from Spark Paws fit him perfectly! And everyone always comments on how cute he looks in them!

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Scott Walkup

19 December 2024, 04:41

  • 1 Review
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My order was placed Dec 5th and today…

My order was placed Dec 5th and today is Dec 18th…no pkg. If I knew shipping would take this long, I would have ordered from another place. Of course we are leaving for a few days and it will probably be delivered then.

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Bentley.Boy_Shihtzu Chan

19 December 2024, 04:29

  • 1 Review
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LOVE SPARK PAWS

LOVE SPARK PAWS... PAWfect fit, high quality fabric, easy online ordering and fast shipping!!

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Bruce

19 December 2024, 04:13

  • 1 Review
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CHINESE COMPANY - Ships from China!

My original order was placed on November 6th. But was the wrong size. The item was returned for an exchange. It took two weeks back and forth on email to get the exchange processed. Horrible communication! It is now December 17th and the replacement is still in China! Absolutely unacceptable! I would not have purchased if I knew shipping would be this difficult. (If) I get my replacement I sure hope it is perfect.

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jacob hunt

19 December 2024, 03:46

  • 1 Review
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Verified

still haven't gotten my package and…

still haven't gotten my package and it's been weeks

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Alexander Noble

19 December 2024, 03:36

  • 1 Review
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Hoodie was perfect fit and amazing…

Hoodie was perfect fit and amazing quality It fit perfectly for my dog and was very soft and flexible for him.

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Jill Hoover

19 December 2024, 03:29

  • 1 Review
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Verified

I still have not received my order and…

I still have not received my order and the delivery status shows it is sitting in China. Clearly will not have this before Christmas. Your website should indicate that shipping times take a minimum of 8 weeks, I would have never ordered from you had I known this upfront. The website is quite deceiving since it says it's a US company.

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Dee Potter

19 December 2024, 03:27

  • 1 Review
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Card purchase mishap..suggest a buyer follows up sooner than I did if the purchase is time sensitive

Well.. my friend loves Spark Paws, and so I decided to get a gift card (purchased and confirmed Dec 4) for her dog Willy for Christmas. I hoped to have it ready for Willy for Christmas delivery. My inquiries were responded to by several messages indicating that I had things in my "cart waiting to be purchased" (a gold collar??) Not me. It seems like that card purchase was entered in the system just today (Dec 18) and yet it was confirmed on the 4th ..in plenty of time for delivery. I hope the card arrives before Christmas. I should have followed up about the missing card sooner. My friend loves the Spark Paws products.

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Allyn Reissig

19 December 2024, 03:24

  • 1 Review
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It was easy and I found exactly what I…

It was easy and I found exactly what I needed to protect my English bulldog’s ears from the cold. Their heads just aren’t shaped for hats, so your product is perfect.