Came flat packed. Easy instructions and very easy to put together Got it for storage at my caravan on a haven site

Waited in for my delivery. No phone call by midday, so rang them up and they have my delivery down for another two weeks time. No prior notification of the change of delivery date. Totally incompetent and unprofessional.

Really happy with my shed. Looks great in my garden, very smart! Brought it to replace an existing wooden shed that was leaking and rotten and wanted something that would be hard wearing and low maintenance. This shed fits the bill perfectly and have already recommended one to my in-laws. Helpful, friendly delivery guys put it around the back for us. Installing it only took a couple of hours, there were a few things we were unsure about when putting it together but the online video really helped! Would def recommend if you are looking for a strong, good looking shed.

Great product. Been up for nearly a year now and no problems what so ever. Happy with the shed and feel my bike is very safe in storage.

Delivery: After purchasing the shed I was told that due to high demand it would be a 4 week wait, which was fine. On the delivery date, it wasn't until 2pm that I was told it was no longer coming due to stock issues, which is frustrating as they must of known this way in advance. I had booked the day off work as the window was 8am - 6pm. After being given a second date, that was put back to a third date the week after. Upon delivery, the driver refused to drive down the road even though there was plenty of room. It wasn't too much of a problem as we just pushed the heavy trolleys down the road, but it arrived slightly damaged and warped due to what looked like poor securing of the panels and bad handling of the product. In all fairness, it is worth noting I was offered a very very slight discount by the customer service team. Product: It seems well engineered and a great design. However, I'm guessing with the summer demand for the product, my particular shed seems to have a rushed finish to it, and is not the quality I would of expected for such a large amount of money. For example, the doors are certainly not level which makes them difficult to hang. I assembled this with a colleague who has been an engineer for 40 years, and wasn't too impressed with the finish. Your tools/bike etc. will most likely be safe in this, it has a very secure lock and thick panels - if someone wants to get in they will need some serious tools that will make some noise. Summary: I would only recommend this product if you have something of very high value. If not, a regular shed will do. I'm not 100% sold on the waterproofing and the metal does get very hot even out of direct sunlight on a hot day.

Absolutely appalling costumer service. Arranging delivery seems impossible. Not ok for an expensive product! we ordered a few weeks ago and the delivery date cancelled at short notice. When we tried to reorganise we were told they can only confirm a delivery WEEK (not a day) - Not sure how that system works for anyone with a job! Since then our 6 calls and emails have gone unanswered even when we offered a range of specific dates. Then yesterday we get a text saying they can’t get in touch with us(!!?!) and will delivery on a random date in September which we can’t do! AVOID

Terrible service, ordered and prepared to wait for this shed and then similar to other peoples reviews the email came and said there is a short delay and the shed would be dispatched a week later, less than 48 hours another email stating there is a short delay and dispatch would be another week longer than the already delayed date! After reading reviews on here I did not want to become another of Asgard's statistics of deliveries not arriving on the stated day or damaged on arrival. I emailed and phoned to cancel my order and instead of being concerned or offering a solution they just said ok all cancelled and your payment will be credited back to your original payment within 3 days?? Thank you for the prompt action to cancel and refund but a great lack in customer care and satisfaction. Such a pity because this is the shed I really wanted but feel I have had a lucky escape judging by what others are saying and have been through, I agree with other reviewers that we should support British companies but how can you when they don't appear to careless about your custom.

We already have an Asgard shed at our caravan it solid and was worth the money so we decided to purchase one for home. Delivery booked 25 July all confirmed on there link they text me. My husband arranged a days holiday to take the delivery after not receiving a text to confirm delivery time we started calling them no answer so emailed no reply. So we tried the webchat. They said they would find out. At 4.50pm they called to say the shed had been damage so could delivery it the next day. I correct her and said no we are waiting for delivery today. She said she get someone to call me. I heard nothing so chased again was offered delivery 6th August. No text no phone and no shed. I had asked for a full refund as we can't have anyone time off work until after the school holidays. Hopefully someone will answer my email.

Just received my Edale2 shed yesterday (16/07/2019). Delivery no problem and installation seemed simple. BUT: not enough screws arrived with the shed , they were not tapered self tappers which meant they were going to be more difficult to insert. This difficulty was compounded by the poor alignment and size of holes. In all ,it took two people 8 hours and as many blisters to complete the job. The structure itself is flimsy in construction and it may have a good lock but you could probably get in the side with a tin opener. Following the feedback it would appear that Asgards takes no responsibility for their product. They supplied the wrong screw pack and their instructions showed tapered screws. I had the base installed by a builder as per their specifications. I would suggest their customer service and quality staff try building these units and maybe they would understand customers complaints. Still awaiting a response to my original complaint. I would like to remove the 1star I gave them.

I moved into my house in 2010 and bought the Asgard 4 bike steel shed that summer. It's now 2019 so the shed is nearly 10 years old and it's going strong even though it's outside and exposed to the British weather! All the mechanisms still work fine and there is no sign of any rust at all. The powder coating is all still intact, no peeling or issues, just a very slight fading from the sun, that probably only I can notice. We store 4 bikes in it and use it almost daily with no issues. I was looking at it the other day thinking what a great buy it was, and that prompted me to leave a review like this, as I'm thankful I invested in such a solid piece of kit! Thanks Asgard!