Verified
Quality shed, good service
I bought an Asgard motorbike shed after they were recommended by a friend. It's really good quality, and feel reassured with security features and warranty. Customer service team and delivery was good too. I would recommend to fellow bikers.
Verified
A good product
A good product. You get what you pay for. Delivered on time with no hassle. Thanks Asgardsss.
Verified
Safe, secure and solid. Definately worth it
Bought this for my partners motorbikes. Delivered as expected with all expected parts and bits. My partner and his friend built the shed. Minus tea breaks and bacon butties it probably took about an hour and half to do the shed. Plus half an hour to build a base. You definately need a power tool as the delivery driver advised but once its up and built its a good solid kit. My partners bikes are his babies and we are rest assured they are safe in the shed. Brilliant piece of kit
Verified
Top notch!
Top notch! Couldn’t rate Asgard higher, Tracey at Customer Services was super helpful and knew her stuff. After delivery, which went well, I put the product together with my fella, went together great. Really confident my bikes are super secure and well taken after. Cheers! Kate
Verified
Not a great start!
I bought one of their sheds recently having seen the reviews on their website (which are all very positive). After taking payment they were very vague around delivery times. Last week I chased and heard nothing. Then at 6.30pm one evening I got a call saying that they will be at my house in 20 minutes. Given the price of the products, their after sales service is very sub par. Ironically I got an email back to my delivery question post the item actually being delivered. Pretty much all online retailers these days will call or text you the day before delivery to confirm a time and it seems to reflect poorly on Asgard that they do not. The actual product itself seems built well. However, when assembling the product it was clear that a decent number of the pre drilled holes did not line up well (despite me building it on a level base. The main issue is lining up one of the front doors - which seems to be a common theme reading through the comments on here. I need to see how the shed performs over time - but my first impressions of the company are not great.
Verified
Beware self-assembly, terrible after sales support
I am writing this review on Trustpilot rather than on their own website because I am certain it would not feature there for long, if at all. All the reviews on the Asgard website are positive and do not reflect our experience. Delivery took many, many weeks, largely because of a problem they were aware of but didnt communicate to us until I contacted them. We very foolishly decided to save the very high cost of assembly by doing it ourselves; it is not easy. The doors didn’t fit properly which is apparently because of the base we put the shed on. Attempts to get advice/support from the company were painful and ultimately, futile. The shed is solidly made but very, very noisy - the wooden floor should be sold as standard. I can’t comment on the security aspect raised below because we’ve never managed to lock it properly! In summary, this is a solid shed that if assembled by people who know what they’re doing might be worth having but not in our experience; way too long delivery time, very challenging to assemble, noisy and over priced. If you need after sales support, forget it.
Verified
Delivery finally made.
The order was placed and paid for on 25/09/18, with an approximate delivery date of 16/11/18. Asgard contacted me and arranged the delivery for 22/11/18. My wife and I rearranged our work shifts so one of us would be home on the day to take delivery but Asgard telephoned on the day of delivery to cancel blaming their failure to deliver on the Ed Sheeran concert in London. They rearranged the delivery for the following Tuesday 27/11/18. My wife and I once again inconvenienced our employers by changing our shifts only to recieve a phone call from Asgard on the afternoon of the expected delivery, once again cancelling the delivery because they did not have a driver. I have not since been given a new delivery date.... So far this has cost me an additional £83 in storage costs for my machine having already revomed the machine from storage on the day of the first intended delivery... Update: ... 3 days after I made this review Asgard contacted me and delivered my shed the day after. The driver was on time, very professional and helpful. I am impressed with the quality of the shed, it exceeds my expectations it's parts are very much larger, heavier and stronger than I envisaged. I will update again once I have built the shed...
Verified
Decent product
Love the product, time will tell exactly how secure it is. Delivery took so long though, months in fact. Extra keys are expensive.
Verified
Asgard Bike Stores Very Easily Broken Into
UPDATE: According to Asgard response it hears of maybe one attempted break in a year but no thefts. I suggest Asgard maybe does some product research on mountain biking websites/ blogs - these things get broken into all the time. There have been numerous thefts of late in Edinburgh alone. I would repeat my advice - do not buy one as they can be easily broken into. Asgard’s comment below referring to its lack of control over Trust Pilot/ Google is not relevant - I was clearly referring to the reviews on Asgard’s website over which it has control. Asgard did not print my review and despite the fact that Facebook is full of stories of its sheds being broken into, there are no reviews to this effect on Asgard’s website - how strange. The offer to give me a quote to replace the door is something only a fool would offer - replace it so it can be broken into again!!!???? No thanks. WARNING: Asgard products are marketed as ultra secure storage units but can be broken into in minutes. My Asgard was professionally installed: concrete foundations; slabs; and bolts connecting unit to slabs - yet thieves gained access easily and stole two bikes worth £6k. Two well positioned crowbars and out pops the door. I am well aware that nothing is impenetrable but it is the ease with which access was gained that shocks me. Asgard clearly only prints positive reviews on its page so the reviews are not balanced. Do not buy this product to store anything other than low value items (in which case why spend c£1,000 on supply and instal at all!!)
Verified
Big problem with the delivery company, Expect Distribution.
No problem with the product which we are impressed with. Big problem with the delivery company, Expect Distribution. Really disappointed. Expensive experience for us. Would not recommend buying Asgard unless you collect the product yourself from them. We found out our car's wing mirror had been badly smashed after our neighbours alerted us directly after Expect had delivered our shed. The driver either didn't notice or didn't let on. Neither of which is good. When I rang Asgard about it I was given Expect's details and they in turn (Kevin) suggested we both involved our insurers. We did this in good faith and paid our insurers the excess of £350 to get the mirror fixed. The damage was done on 24th July. Since then Expect have not cooperated with our insurers so we haven't been reimbursed the £350. Expect express their regret about this on the phone, then do nothing about it.