So far so good. Have had a support team member keeping me in the loop!

The Byte team has guided me through all my questions step by step. They are easy to get in contact with and extremely helpful. I feel confident I will be able to use the kit successfully.

For a first time experience this was a very easy and helpful choice. It’s very detailed and has good ways of showing how the process works and what to do.

website was really easy to use. It was very self-explanatory. The only thing I had trouble with was the parental agreement doing it on my phone. It wasn’t letting me finish to the next step because I couldn’t get the button to drop down.

So far everything pre-treatment has been smooth, quick, and easy. Hoping the treatment process is the same.

They shipped super fast and they have amazing customer service

The follow up and through from your customer service team was excellent!

So far so good, just don’t like doing the impressions my mouth is too small

The aligners are a bit uncomfortable when you first start the process but it is worth it.

I started using Byte Aligners back in 2022 and was very consistent, up until my 3rd set where I was having trouble with having them fit on my teeth. I then requested a new impression kit to ensure I would have the best sets for my teeth, which I would then be even MORE consistent with. Wearing them everyday to make sure my next set would fit... but that didn't end up being the case. When I originally signed up, there was an example of what my teeth looked like before, and what my teeth would look like after my treatment. I have a gap on my two front teeth that was my main concern and the infographic showed it closing as I used the slider to watch what my progress would look like. But after not being able to fit into my 3rd set YET AGAIN, I called to complain and they said that the aligners aren't necessarily guaranteed to help with my gap... HUH? I requested a refund and they denied me and I've been so upset with Byte ever since then. They've requested I cut off one of the molars on the aligners to see if that would help and it did anything but that. I was in pain for days trying to push through it so that my next set would fit but it wouldn't budge. They've now ignored my emails and every time they DO respond, they ask for me to send pictures of me trying to fit in my 3rd set, I would send them the pictures and hear NOTHING back. I am still making monthly payments and I hate hate hate seeing my money be wasted like this especially for this long. Rather than requesting a refund, I would now like to demand one. This is not okay...