Great customer support

great service from Ryan

They are very thorough and responsive

Great communication

There is no way to contact anybody at Byte. I tried to call for 2 weeks straight to no avail. I pressed 9 to hold my place after holding for over an hour. They don’t respond to emails, they don’t respond to text but they will take your money QUICKLY ! Almost 2 months into the process here I am still with no product but you can best believe they have my coins. They need more than automated chats.

Thus far everything has been great!

My experience has been a great one. Each step so far has been easy to navigate through. I can't wait to get my first set of aligners so I may start my journey. When I got the okay from my dentist that online aligners work, I thought immediately of Byte. Thank you so far for a job well done.

Let me tell you, stay away from this company. It is such a waste of time and I'm so angry. My original treatment plan they said was only going to take 8 to 9 months but I have now been dealing with this company for 2 years. My teeth still aren't straight, and now there's gaps in my teeth which were never there! If I could post pictures I would show you. I reached out to them saying that I was not satisfied with my final steps and that I needed more retainers. They asked me if I had been using my hyperbyte which is this little vibrating thing that they have. You put in your mouth every night with your aligners. The one that they gave me had s*** the bed, It stopped taking a charge, even though I've switched chargers. So because I wasn't using my hyper byte, they avoided my whole entire account. I am now 2 years in, with messed up teeth, I've already asked for a refund a few months ago and they refused, and now they're telling me that they can't help me anymore. I'm absolutely appalled at this business. It's a complete scam. Had I known that it was going to take triple the amount of time to work, and had I known that this would happen, I absolutely would not have gone to this business and just gotten regular braces. It's not worth it, don't do it. Please I'm begging you. They are cheaper, but they're cheaper for a reason.

Was lied to about my price! I was given a price of 1999. Due to not being able to get bottom alignments and was charged full price anyways. When I reached out no one can help or call me! It was a scam

There has been constant communication and help has been readily available to me at every step. It has been a super easy process so far and I am just waiting on my trays to come. SO EXCITED!!! I also love the progression simulation video they sent me of how my straightening should go.