Ordered Sloth popup card. Did not pop up as shown the video and all the confettie still in the box. Not worth the money you pay for it.

I have been trying to unsubscribe from your emails to no avail. There is no way of contacting you! So not impressed by this..

Ordered 2 cards for different people. No choice at till to be able to send to different addresses. One didn’t arrive. When contacting customer service first person only sent auto responses which got me nowhere. Second person eventually offered a refund but at no point was an apology offered for the missing card (which missed the special occasion) Won’t use this company again.

I ordered almost 2 weeks in advance and it still hasn't showed up, even past Valentine's day..... this website is seeming like a giant scam. You can't even track your package. I just emailed customer service but at this point I just want my money back. I will continue to post on all their social media about how poor of a company this is if this ends up being a scam......

My valentine's order for partner never arrived and customer service skills are no existent. They don't want to resolve my issue so be aware if your don't get your order is tough.

My order never arrived and the company responded quickly to all of my emails. When my order never came, they issues me a refund and provided me with a discount to re-order my items with tracked shipping, so the code covered the shipping cost.

DO NOT ORDER!! I made 2 orders on the same day. 1 order with 2 of the exploding boxes and 1 with just 1. Neither of them ever came! I’ve waited over a week extra for one of them and the other was supposed to be here yesterday. Nothing. The customer service is total crap! Just ripping people off left and right. Talking about how I didn’t pay for tracking info so they can’t find my order! I never saw anything saying I needed to pay extra to have my package tracked when I was checking out. DO NOT ORDER FROM BOOMF!! Also got an email that they refunded my order but nothing shows up in my bank account.

Order the cube with the confetti for valentines day and nothing has come,and now valentines day has passed i want a full refund,contacted their non existent customer service several times with no reply whatsoever and their tracking service is an absolute joke,will never use again,AVOID,update they replied to my emails the next day with all the usual excuses and said i needed to pay extra to get tracking what an absolute joke.

Card finally arrived after 5 days even though paid for next day delivery and when opened the card the confetti just fell on floor no explosion at all rubbish for the money

I Ordered the valentines Boomf , what a waste of money and time! Firstly it turned up at 6pm so the whole day had passed I would highly recommend u just go to the shop and buy a card! The explosion of confetti was absolutely anticlimactic the stupid box that comes out with the photos on it again cheap and crap! You are better of personalising your own card