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Giggling Star

12 July 2023, 23:37

  • GB

Order placed with Vibrant Doors Ltd & taken over by JB Kind - PERFECT ultra careful delivery!

I had received Quotes from various different places. Most stating that the Doors I had chosen were not in stock & wouldn't be available until September! These were quotes given to me around first week of July 2023. A quick Google search - Vibrant Doors Ltd were offering me the BEST price! Almost £200 cheaper than several other quotes! Furthermore delivery was stating product was in stock! This was ultra important to me as I've just had news of a massive Pelvic Mass growing & on my Bucket List is "Finish Renovating my new home AND live in it for at LEAST one WHOLE year AFTER it's finished!" I placed my order by telephone on 05/07/2023. My order acknowledgement came through from Vibrant Doors Ltd. After that J B Kind kept me informed of the delivery details. My doors arrived today - 12th July 2023 in a very big J B Kind lorry. It was extremely large with pictures of Doors all over it! so my neighbours know exactly what was delivered! Of course, I don't mind that at all & felt really relieved that the delivery wasn't passed to a Courier. Gary, the driver, was AMAZING! He was so polite, extremely helpful, & delightful to talk to. I asked him whether my doors were really heavy as my Carer had to leave at 3pm to go to his next Client. Gary told me he should be able to manage to carry the two doors in & they were individually packed. I gave Gary 3 choices of where he could leave them but the ideal place was the furthest away in the Conservatory where they are being fitted! I didn't want to end up smashing them up with my powered wheelchair! So AMAZING Gary carried my doors very carefully & placed them both in my Conservatory! I am extremely grateful to have such a kind, helpful gentleman who took great care with handling my doors! I haven't opened them yet because I will have to leave that for the Carpenter but they didn't sound as if they were broken at all. I think the fact that J B Kind handled the delivery completely is a bonus. NO Courier involved. Ultra careful delivery service direct from J B Kind. I couldn't be more delighted!

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Di Douglas

06 July 2023, 06:23

  • GB

Efficient & good communication

I dealt with Debra who proved to be both professional and efficient would use JBKind again.

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Suzanne H.

29 June 2023, 22:31

  • GB

"Thankyou,JB KINd,internal door arrived day early,today,29/6/23 driver very kindly,carried door inside my flat hallway,because I have disability,very satisfied with door,thanks

"Thankyou,JB Kind,for prompt & early delivery of internal door,a day early,thank's also to delivery driver,who kindly carried door,inside my flat,leaving it in hallway,because I requested,because Arthritis disability,thank you for great sevice"

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Matt

28 June 2023, 20:18

  • GB

Verified

Great communication

Great communication. Doors arrived and ready to be installed. They feel solid and look good. Pity they were out of stock when first ordered, but once in, everything went quickly.

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Mr Nicholas

26 June 2023, 18:21

  • GB

Good service and great product

Bought a replacement door for a shed, arrived when they said it would, driver called 45 minutes before arriving and was friendly and helpful. The door itself was reasonably priced and looks exactly like it did in the photo. Just about to paint and put it on the shed. Very happy.

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Gary duffett

06 June 2023, 20:33

  • GB

Very happy came when saidvery pleased

Very happy came when said very pleased

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Mr david

03 June 2023, 03:58

  • GB

New doors 40 Years on.

New doors, 40 years in the same house it’s about time. A big decision, but not taken lightly. It’s worth a visit to JBK in Swadlincote. Staff will show you the range. If it’s not in the showroom they will summon one up from the warehouse. Can’t wait for delivery!

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JAS

02 June 2023, 15:36

  • GB

Brilliant company

Ordered a door from Door Giant which was produced by JB Kind. Great delivery experience with perfect communication. Professional, cheerful delivery driver. Lovely looking door. Would highly reccomend

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Paul Moulder

25 May 2023, 12:58

  • GB

Great Service

Delivered & collected my doors on date and time that was arranged. Kept me informed by email and text message throughout the process. Will buy from them again for sure, nice to deal with people who know what their doing.

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Louise Young

22 May 2023, 17:22

  • GB

Good service

3 items ordered received email to say one out of stock, emailed back to request change in order, which was completed