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Typical dodgy company
Typical dodgy company, sell sell sell, then when warranty issues arise, fold the company and leave everyone high and dry. Buy from these guys with your eyes wide open. You have been warned
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Excellent platinum experience. Mark and Kelvin made out delivery and…
Mark and Kelvin made out delivery and went above and beyond in very hot weather. The furniture is great
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Excellent customer service
Excellent customer service from Lisa, I changed my order 3 times and each time it wasn’t a problem. Delivery was on time, table assembled and all packaging taken away. Certainly would buy from Moda again.
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Efficient
The delivery team Mark S and Tomos were excellent. Everything I ordered came as expected. The finish of the materials are less impressive than we had previously experienced from Moda but sturdy enough
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Lovely guys Jake & Rob delivered…
Lovely guys Jake & Rob delivered expertly perfect timing for me - thanks guys 😀 Professional, polite and friendly.
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Mark and Ryan were good at delivering…
Mark and Ryan were good at delivering everything thanks
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Prompt, Friendly & Efficient
Prompt, friendly, efficient delivery this morning. All items delivered in good working condition. Our second purchase from Moda Furnishings to complete our matching set.
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Bought before July 2023 7yr guarantee isn’t worth the paper it’s written on
Well we bought our day bed March 2022, can’t fault anything about it up til today when I noticed the rattan had split in the corner. Not to worry it’s got a 7 year guarantee I thought. I phoned up to see how to go about getting it fixed when I was told that the guarantee on any furniture bought prior to July 2023 would not be honoured by the new company that had saved Moda . I was completely shocked by this. I am awaiting a response to my email to their customer service
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Good service and quality from Moda Furnishings
I ordered this furniture primarily because of the sale prices and after doing so read some negative reviews; naturally I was a little worried but I needn’t have been. They kept me informed of delivery by email and also text from the delivery team. 8 days from order to delivery and a couple of hours to put together, as I did it on my own but if there’s 2 people then a lot quicker I’d say. The delivery team, Mark and Ryan were great. They text to say exactly when they would be with me and they were right on time if not a little earlier than stated. They took the furniture straight to where I asked in the garden with no problem. I ordered the Ellis corner sofa and coffee table and the quality is amazing. Based on my own experience I would highly recommend this company.
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Delivered at time stated
Delivered at time stated, kept informed and got a 30 min warning all put together both Mark and Ryan very helpful with advice and instructions and took all the rubbish away. Excellent service