I contacted Bailey for some assistance and sourcing a manual for my Beachcomber 500/5. I received a quick response and the manual attached to the reply.Excellent service from Nicholas East of the aftercare team. Thank you.

wish I had read the Bailey of Bristol reviews before sending my caravan for repair, I thought it would be in good hands but what a poor decision, 8 to 10 week repair ended up 32 weeks unbelievable, at approximately week 7 We was told all parts were in and it was going into workshop and would be complete in 3 weeks after many excuses and poor customer service from Bailey of Bristol who clearly don’t care about there customers after 32 weeks We finally got our caravan back, the poor service is far to much to list, rapid response is not a logo Bailey Of Bristol will be taking on any time soon, 3 holidays cancelled and numerous weekends, thanks for nothing never again, Poor staff at this firm Gillian and Chantelle try so hard to help but seriously let down by there powers to be (thank you) Chris the new supervisor nice bloke thank you and good luck sorting that shower out. I haven’t received a survey email so here goes I’ll do it myself 1, how good was we at returning your calls Terrible 2, how good was we at returning your emails Terrible 3, how satisfied are you with the time frame of your repair Terrible 4, how easy was it to book an appointment to collect your caravan Terrible 5, could you talk to a director No they hide behind there staff 6, would you use us again Ha ha ha ha I’d rather snap me arm off READ THE REVIEWS

Contacted aftercare to request CoC for Italian registration and received certificate virtually by return. Excellent assistance from Nicholas East. Now require assistance from Prima with parts so hope the same service level is there.

I have a new Adamo 694, first month I've had problems with the van lights coming on 10 mins after it's been locked. Advised by Baileys to take it to Ford dealer as they are aware of the problem (why did they sell it if they knew it had issues?) with Ford. Ford dealer could not update the van due to work done by Baileys, told to go back to Baileys. Still waiting for the Baileys dealer to come back to me despite numerous emails and calls. When you spend so much money on a van and then have to go around in circles to try and get companies to do what they should have done in the first place. That just can't be right, appalling service

I contacted Bailey for some assistance and advice. I received a quick response and the information I required complete with a link to where I needed to order the item I required. Excellent service from Nicholas East of the aftercare team. Thank you.

Further to my review last june following issues with a brand new series 5 Unicorn. A year later, and Bailey is refusing to pay for warranty remedial work. The sink fitted was not the one advertised, but a much smaller one. The result is behind the sink is a visible gap which was never sealed (it would have been masked by the proper sink) and a gap of around 4mm behind the sink between the cupboard and the wall allowing any water splashed (inevitable as the sink is so small) to run down behind the sink and behind the cupboard it's sitting in. The workshop say they can't seal it without removing the sink, Bailey is saying they won't pay to remove the sink and seal the cupboard. I am at the state where I am considering going to the small claims court as they refuse to cover warranty work. Bailey after sales is definitely non existent!

I had an issue with some warranty work, spoke with Di in customer service, very helpful, knowledgeable and polite, dealt with my concerns to my satisfaction.

Excellent service, I had a few questions about an older caravan and was sent a pdf with all the information I needed.great after sales service even with older caravans.

I just needed an important document refering to a 30-year-old Bailey caravan so as to get it registered in France. The Bailey customer service has been of great help. The document was sent very quickly . No hassle at all. Thank you very much

Water leaks. inop microwave, cooker that blows fuses and burns you as controls overheat .trims hanging off and blisters in floor vinyl plus another 12 faults absolute quality not what you expect on a brand new caravan