Great! Thank you!

Terrible company. Opened an account that was a difficult process. The app didn't want to interact with Virgin Money. Once I elected not to use it, I was bombarded with emails. Its taken 6 attempts to unsubscribe and 2 phone calls so far. A complaint has gone in and I may have to report the company to the ICO for failing to remove my data, my right to be forgotten and my marketing preferences under the data protection act 2018 (GDPR).

Customer Service Advisor was very helpful regarding withdrawing funds. Call was answered very promptly.

The Lady that dealt with me was absolutely brilliant has a old man of 77 she talked me through my problems and it was sorted in no time, took a lot of worry off my shoulders Thanks

Wonderful on the live chat. I can do other things whilst waiting and because I am on unlimited broadband, it doesn't cost me any extra.

Didn't hv to wait long b4 Tracy answered and ably assisted me. Excellent service!

Easy to set up and use. Good customer support and competitive interest rates Wish they could add a cash ISA

Girl was nice but I didn't really get an answer to the question I was asking about my fixed saver account and how the interest was worked out.so still no wiser now

The staff member knew everything or was able to access the information required and was polite , friendly and to the point . Excellent .

i wanted to close my account and their FAQs stated I had to call them to do so. I tried on several occasions and the wait was too long. I emailed them and received a prompt response to say I could do this via their live chat facility. This was very swift and straightforward. It would have been good had their comms stated this so I didn't waste my time trying to phone them.