Your website is not responsive and doesn’t update the user’s account. Once the confirmation of an order is posted, it disappears and there is no way to confirm the status of an order because it’s not in the account under “Orders”. Other than waiting for notification for pickup….. no updates are sent. DO NOT SHIP. I CHOSE PICKUP AT COLTON.

June went above and beyond to help me!! The front desk lady would not transfer me back to him when I got disconnected. Finally found another number and the guy routed me to June to finish my order!

This chiller is a great machine and very easy to use.

Appears to be a good product, good price, and reasonable shipping costs.

I ordered 12 flow control valves half-inch NPT 5075 psi on 25 April and still have not received them

Scam site. Ordered on 04/24/2024, waited 1 week and ordered never shipped. Contacted them and was told they would escalate to their warehouse. Waited another 6 days and contacted them, was told the same thing. They never Shipped Order after repeated phone calls. I was told they have no way of "calling" their warehouse to ship it. The excuse was, they are in process or moving to a new warehouse.

no answers, placed an order on 4-8-24, still hasn't shipped, no one can tell me when, just send a link to a portal that tells me nothing,even though the order was paid in full at time of order. used to be able to depend on toolots. now its like depending on a toddler at best, sad to see this company go down hill so fast and furios, have been checking every week sometimes twice a week and still nothing for a month now. Still no Answers,

Website easy to navigate, search works well. Shipping is exceptionally high or we would buy more from them. Only buy what we can't get elsewhere.

Fu-ck off. Twice. Fu-ck off. Three.

When I placed the order, delivery was supposed to be on April 29th. Today is May 7th and you haven’t even sent the autoclave yet. Nobody call me, nobody send the email. I called and they are just apologized, that’s it. Nothing change