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Elaine T.

11 June 2024, 12:36

  • US

IT'S A SCAM, STAY AWAY!

It's a scam, stay away! They charged me for my order but never shipped it. I sent multiple requests for the order status to their support team, and finally asked them to cancel the order but still did not receive any response so now I have to file a dispute with my credit card company. UPDATE: I received a response from the company saying that they would cancel my order and issue me a refund, but it has been over a week and I still have not received the refund!

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Sylvain Veilleux

10 June 2024, 03:11

  • US

Perfect

Fast shipping, good customer service

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T C

09 June 2024, 04:18

  • US

I never received an order confirmation…

I never received an order confirmation email for the order I placed three days ago. Though my credit card was charged I have no way to know if my order has been shipped or if it can be tracked.

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Bill emerson

08 June 2024, 10:26

  • US

I odder a powered pipe threader on the…

I odder a powered pipe threader on the 27th 0f May I called to verify it was in stock. I was told it was and I would get an update in email by the following day, I got a notification that my order did not process correctly. Re ordered on the 28 th called back the Jun 4th still no updated was told she would look into it and get back to me that did not happen. Called for a refund don't have that either order 100296879

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Benjamin Weaver

07 June 2024, 23:28

  • US

Non-existent customer service

I tried to cancel an order 4 times including by phone twice and by email twice. Never got confirmation and still have yet to get a response by email.

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peter lickwar

05 June 2024, 05:48

  • US

Your response to my previous message…

Your response to my previous message was completely and totally a lie. I called your team THEY ARE NOT WAITING FOR A COMFIRMATION, AND HAVE NO IDEA WHAT YOU'RE TALKING ABOUT. YOU ARE THE WORST. I WANT MY MONEY BACK.

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Danny Garabedian

04 June 2024, 06:05

  • US

Toolots did a good job sending my tile…

Toolots did a good job sending my tile saw as promised within a week . Unfortunately it arrived totally damaged . Obviously the packing and delivery company damaged it on the way . I have sent an email already notifying them of the situation . My work has stopped until I receive another one . Let’s hope for a good outcome .

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Thomas

04 June 2024, 00:03

  • US

Never got merchandise

Never got merchandise. Never responded to emails. Must be a scam. Been 30 days no response from them

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Alden

02 June 2024, 08:27

  • US

I got what I ordered

I got what I ordered

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Kyu kyu

01 June 2024, 08:11

  • US

Delivery is a mess.tracking is a joke.

Delivery is a mess.tracking is a joke.