Representative was very helpful when I placed my order. He fully explained all charges involved with my purchase.

Service is great just one to give thank you too. Persons cami Cristina for helping me out once thanks . God bless

Nice affordable drill press

I wish I can get a faster response.

Double charged my credit card. After 10 days I still don't have a shipping update and two phone and email messages have went unanswered. 6 weeks later they wont ship my items or refund my money!!

Everyone I spoke to was very helpful, especially Carme. She was very sweet and I appreciate her help.

I am very grateful that they sell the product at a low price. It has been 2 weeks since I placed the order and paid, but there has been no contact. I wanted to get it as soon as possible, so I tried to go and pick it up in person, but there was no confirmation email that the order had been received, and I called about 20 times to find my item, but I couldn't get through. Then it connected once, but it just told me to wait more. Please make improvements so that orders and deliveries can be made more quickly.

Its been over a week from the purchase date 05/14/24 and no one can give me a ship date as of 05/22/24. The team that answers to check tracking says they can not talk to the warehouse directly and will email them to find out what is going on and ask me for 1 more day. If no information is found out by tomorrow I am cancelling the order for a full refund.

The tool that I ordered is good. The communication from Toolots was very poor. I got no updates other than the ones that I initiated. It also took over 5 weeks to get the tool. Don't use this company

We had two items delivered recently. I have never experienced such a fast turn around. Packing was great, no marks or dents. Very satisfied.