customer service behaviour not good

Sold me a lawnmower that was supposed to have electric start, but it did not have electric start when it was delivered and the delivery took way longer than they said it would

Ordered and paid for an ice machine that was to be delivered this week but was notified early this morning that it was out of stock. How can you order and pay for an item that is out of stock? The transaction should have been stopped before i was able to submit the credit card. Availability of items needs to be synched with checkout cart process.

Why do they keep asking me to rate the product, when it is taking forever to arrive? I don't have the product. I don't know WHEN i'll have it. They might get better ratings perhaps if they improve their shipping time, and communications while it is taking forever, and if they wait till the product is in the customer's hands. I just need them off my back for now about asking me to rate it, dammit! ha. Hope this thing comes soon.

Don’t lie about expediting shipments, your customer care Christine D. And Jose is rude and sarcastic with since of urgency. The poor service here and lack of response when impacting another business is just outright unacceptable.

I am very satisfied with the company, high quality products, very comfortable and easy to operate. Fast delivery gives me very high confidence.

Great product and great response time.

Daniel in sales went above and beyond to get my problem fixed thank you .

Remarkably fast shipping, high quality motorcycle stand! You can not beat the price anywhere!!

UPDATE: You sent the wrong bits this time! NOT WORTH THE TROUBLE TRYING TO GET CORRECT BITS! WILL NEVER ORDER FROM YOU AGAIN! Ordered 10 bits, received 2. Still waiting for you to make this right! After phone calls, email and pictures. Your confirmation email said shipping was FedEx with tracking number, but the delivery was from USPS! Really sad you don't believe your customer when they tell you, you didn't send what we ordered!!!