House moving/ buying is a huge stress and we were very pleased with how matters were resolved quickly.

So far I have been happy with service provided. We are at the very early stages of our transaction.

I had an amazing experience with Alice Barrett as a first time buyer. She helped calm our nerves, and answered any questions we had in a timely manner. I would highly recommend working with Alice and the team at My Law Matters.

The incompetence of this firm allowed their client’s mortgage offer to expire 2 weeks prior to the agreed completion date. This resulted in the chain breaking down costing myself, removal fees, admin fees, the stress of having to move everything back to my house at time when mortgages have become difficult. So this firm has cost their client, their client’s seller and myself money due to simply not realising the expiration date of the mortgage. I was originally inundated with viewings and offers - now not a single viewing in 3 weeks due to their incompetence. Thanks SM, you may have cost me a lot more than just the sale of my house. Honesty, a basic requirement is knowing your clients mortgage offer dates.

Very poor service and communication from the outset. Conveyancing case. First time buyer with mortgage agreed, buying a vacant property from a developer. No chain, should have been simplest transaction in the world to complete. Began with initial delay in them sending me the initial paperwork as apparently they couldn't send it until they'd spoken to me to verify my email address (never mind the fact that they'd already emailed me with the details for the online portal, and they would have been able to see I'd received that and logged in). But to do this they made one phone call attempt, left no message, made no attempt to send sms/whatsapp, and then left it. Wasn't until i called in two weeks later to query why I'd not heard from them that they finally sent it to me. Then a further delay as i accidently missed one tick-box in the mountain of forms to fill in, but they didn't think to actually contact me to let me know. Again, was only resolved when i called in to chase them up 2 weeks later. Then a further delay when my case handler went on leave, which is fair enough in itself, but with no alternative case handler assigned to work on her cases while she was on honeymoon, so the file was left totally dormant for another few weeks. All told it was 7-8 weeks from being instructed until they'd even notified the vendors solicitors that they were acting and raised any queries. Even when the queries were returned they sat on it for weeks without looking, and then lied about when they received them (i saw the responses the vendor sent and the date on them was approx 3 weeks earlier than the date MLM claimed to have received it). Emails not replied to, calls not returned, nothing but frustration. Eventually got the job done, but what should have been a quick and simple 8 week purchase ended up taking over twice that.

Purchased our first home last year and had such a great experience with My law matters. Could not recommend enough and would defiantly use again. Thank you so much to Anjeela who was efficient, helpful & a pleasure to communicate with.

Really helpful call. Everything explained well, very friendly which put me at ease straight away. Clear next steps fully explained.

Easy to follow online how things are progressing. Great communication. Would recommend.

The paralegal that worked on my case was very helpful, very communicative and prompt.

Just completed my house purchase under these trying times which was a challenge for me. But in saying that Erin and Sonia were absolutely fantastic with everything and communication was 100%. Would highly recommend and would definitely use again Once again huge thanks to Erin and Sonia