Had a great experience with Harry who…
Had a great experience with Harry who did an amazing job with solving my issues with my bills. He was lovely, patient and followed up the issue promptly and gave me feedback every step of the way until we reached a good resolution. Thank you again Harry.
Really helpful
Really helpful, quick and reassuring support with sorting my water bill.
One advice never use Bunch
One advice never use Bunch, use the energy supplier directly. Bunch will charge you more , they increase any time they want, no transparancy , no customer service . After switching out from Bunch I am paying less than the half with the new supplier.
Happy with service
I have been chasing my account closing statement for a while. James gave me all the answers to my questions. Very happy with the service I received from bunch!
If I could give this company less than…
If I could give this company less than one star I would. We moved out of our house in mid August and have since had to contact them weekly about recieving our final bill. No updates for weeks until we got external help and they finally gave it to us, now all my housemates have each recieved their £380 refund and I did not because it was the incorrect bank details, which I did not get contacted about until I emailed the customer support team myself that I did not have the refund yet. I am furious. This company is absolute dogshite and are insanely incompetent. DO NOT! I repeat, DO NOT!! use them to manage your bills. They will overcharge you and fob you off as much as possible. There's definitely something sketchy about this company they need looking into. I have left the same review on google. I am absolutely furious.
Understanding
Rishadul. Very understanding was able to offer me soultion without feeling undervalued.
Very helpful on the call
Very helpful on the call
Harry was very knowledgeable and…
Harry was very knowledgeable and helpful.
Amelie was great
Amelie was great ! Had a problem with my water bill that she resolved quickly.
Very Helpful
Very helpful and clear answers to questions