Our welcome call with Jim was really quick, informative and he was happy to answer any questions.

Yasmine has been extremely helpful and attentive when helping us to close our bills account following a year's service at our student property. Great overall service from The Bunch, would reccomend to anyone looking for student bills!

Me and my flatmate spoke to Will today and he was more than helpful. Will explained everything to us as it our first time living on our own and paying for bills. He was very helpful and explained everything thoroughly! Great sales guy! Thanks Will :)

Jim was really pleasant to speak to over the phone, and informative about the issue I was having with another supplier and answered any questions that I had.

I used bunch as my provider for a year. They did not cancel my subscription after my tenancy ended. I move out of my home 4 months ago. Every day!! I mean everyday without fail…. for the last 4 month this company has tried to take a direct debit out of my account for £173 which was not the amount I was originally paying for my bills. Which is odd! I have emailed the bunch to ask to remove my data, cancel my account and stop attempting to take from my account as I am no longer a customer with them. I have asked more than 5 times via phone email. I am told every time I will get a reply and that I should not receive anymore correspondence or direct debit attempts but I still do. I receive emails as though I am a customer despite asking to remove all my data and I still get direct debit attempt to my account. I would not suggest you use the bunch if this would be a concern you.

Great service today from Jim helping me to transfer our account following a house move. Bunch is very user friendly and would highly recommend

Great customer service, and very understanding of my reasons for cancellation and helpful for finding solutions.

Molly dealt with my query regarding an email I sent to The Bunch to enquire when I will receive my refund if I am owed anything as my contract ended on 03/08/2024. Molly was very professional and provided me with an excellent level of customer service and gave me an estimated time that I would receive my refund if owed anything. I wish Molly good luck in her role at The Bunch and thank you Molly :)

Molly was of great help to me . She was patient and was able to understand what I was complaining about and offered me great help.

Jim was very helpful and dealt with my query quickly