This supplier is really bad . When they contact they told me is fixed 120 paunds per month and then a month they charge me 180 paund is extra and said Is over due . This is not fair firstly we talked I have been told it was going to be fixed price whatever I use more or less.till making contact they are really nice but after contract can. OT be easy to contact. I mailed 10 times I have not got mail back. I have found new supplier They contact with them and this bunch bas been objected 3 times They don’t even let me switched Not even contacting me what is the reason why they object. Even costumer service they told me they will call me back after listening our conversation a month ago they will still call me for it. I have never seen this kind of bad company as they are. I am really regret really regret I don’t recommend even 1 percentage. Don’t start using their electricity gas anything .

I find it hard to believe that this company is charging me £170 for a missed appointment. An engineer was scheduled to come on the 13th of September for an installation. The email I received a week prior clearly stated that I should ensure either I or someone over 18 was home, which I did. On the day of the appointment, while I was at work, I got a call saying I had missed the appointment because the engineer was denied access to the military barracks. If the engineer lacked the credentials to enter, you should have informed me in advance. I'm not happy about paying £170 when I had made the necessary arrangements and was available.

Molly was very helpful and took time to understand my situation. Her services were so good even though she just started out.

Molly responded quickly and precisely. Exactly as one would hope!

Molly was very helpful sorting out a few issues of mine, I really appreciate the help and only took a few minutes. Thank you again :)

Jim was a great help. Super accommodating!

Great experience with Jim, i had a few questions and he answered them

Molly was very helpful over the phone! She helped me feel heard and was informative when giving advice.

Not gonna lie, fell on hard times, and fell behind on some bills, felt pretty ashamed tbh. Rain was super helpful and made me feel like I could actually take some ownership of this! Cannot give more praise.

The person I spoke with was very helpful, professional and friendly.