Very Good
Only let down was online system not working to contact, but phones answered quickly
Wish I'd heard of them earlier
Great choice of policies, very competitive rates and easy finance options. Added to superb customer service, I wish I had been an NRLA member before and heard of them previously. Often the phone went to a 'leave your number' voicemail - they follow up with a call and get things progressed with ease
Verified
Friendly and helpful operatives.
Friendly and helpful operatives made this a good experience, I am reviewing all my insurances with a mind to transfer them over.
Very helpful once reached but difficult…
Very helpful once reached but difficult to get through. Did phone back within 24hours
Very easy to deal with and a very…
Very easy to deal with and a very competitive quote I feel. Nice to talk to a helpful human rather than do it online.
A very professional set of staff
A very professional set of staff, explain the policy with exclusion to ensure it meets our needs. the price is also very competitive.
Excellent service
Excellent service, good price, we would definitely recommend giving them a try.
Efficiency, calmness and efficiency
How refreshing to meet such efficiency, calmness and professionalism right from the start. Within half an hour of idly filling in their web page to obtain figures, I was phoned and given a proper quote with no pressure. I was advised correctly about not starting straight away so these details were saved for me. Then on the dot as promised I was phoned back the following week and helped to complete it, with total patience for my millions of questions. Just clean and calm advice. Deserves an award from me.
Willing to spend time giving options
Patiently talked us through all insurance options. Value and competitive premiums thank you.
Very helpful
Very helpful