Verified
New phones
Jack was very helpful and efficient setting up our new business phones.
Verified
Great service from start to finish.
Spoke to someone last week and couldn't of been more helpful. Everything needed was sent out quickly and arrived on time. Today Jack called to help me set everything up and was excellent to deal with and had follow up emails already confirming everything is working as jt should. Can't recommend them highly enough👍
Verified
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Verified
Great service from Tom and Jess
Great service from Tom and Jess. Even though we had delivery problems and installation delays the guys were always on hand to answer queries and support.
Verified
Great start to working with Halo
Can't thank Anthony Baldwin enough for his help and support with setting up the soft app for the phones. His patience with the non tech savvy me was excellent! Total Legend! Looking forward to the remainder of the install at the office also. Praise also where it is due, Daniel Caines has been an excellent facilitator in getting all of this organised and set up! Looking forward to working further with Halo!
Verified
Great service
Jack Palmer was very helpful in his communication and helpfulness in setting up our new Halo Connect phone/router system which we are very happy with. Many thanks
Verified
Great personalised phone system with a very helpful support team!
Our Church changed phones to Halo Connect last year, and have had no regrets. We have been able to completely personalise our phone communication with a variety of voicemail messages to cover different situations, as well as setting the phone to our Office opening hours. Features such as; the CallSwitch app, voicemail to email, and call forwarding has been especially helpful during COVID19. The support team have been very helpful and always reacted in a timely manner. Recently we have had a pleasing experience with Anthony Baldwin who was extremely helpful and acted on/ resolved our request straight away.
Verified
Excellent response time and assistance
Really helpful and quick to assist with my issue, issue did take 2 weeks to resolve but from no fault of the halo engineer.
Verified
Professional, quick & Great customer service both during and after installation
Very professional smooth installation despite current Covid climate Very quick and professional service from Halo Connect, Anthony came and installed the phone system at both of our sites far faster than expected, only taking a single day! After care support has been fantastic, any questions have been quickly dealt with, so far so good. Thank you again!
Verified
POOR CUSTOMER SERVICE
Unfortunately, I have to agree with some other negative reviews about Halo Connect. Extremely poor customer service. Payments taken twice from my account - Took them over a month to get a refund and the only thing I kept being told, was:- I will let you know when I have an update. It's taking over 3 months for them to port my number from the original provider and still nothing, once again I keep being told, I will let you know when I have an update. Its poor service and I feel so disappointed I have to write this review but maybe, just maybe someone will look into these issues or who knows they might get in touch when they have an update, which can easily be next year. AVOID... Safe yourself from stress