Verified
Avoid this company
Avoid this company. They started accidentally billing us twice a month, and despite asking on 6 separate occasions and being promised a fix we are still out of pocket 6 months later. They flat out ignore emails or promise to return phone calls and never do. Mistakes happen but Halo are terrible at handling them.
Verified
Always very helpful and get things…
Always very helpful and get things resolved. Happy with service
Verified
Having had problem after problem with…
Having had problem after problem with our systems and customer service with this company it has been a massive relief to have finally been working with Anthony to rectify some of our issues. He has made the process quick and easy and has been available to us whenever needed. May I also add Anthony has fixed issues that have been ongoing for over a year that no one else has been able to rectify.
Verified
CUSTOMER SERVICE FROM ANTHONY…
CUSTOMER SERVICE FROM ANTHONY BALDWIN!!!! Nothing is too big of a problem for Anthony he will solve everything for you. Though he is crazy busy in these times he is fast at responding to tickets and if he is not fully sure what you want he takes the time to call you. he is brilliant!!!
Verified
Terrible company
Terrible company. Avoid at all cost otherwise you risk a very expensive and disappointing service. So far we have paid hundreds of poundsp and they have still failed to provide any service at all. I am now looking to the courts to instruct they repay me for what they failed to provide. Some very dishonest people working in this company.!!!
Verified
Great Customer service - Anthony Baldwin
We've had cloud based phones for a year but never setup our mobile phones for the cloud phone calls. With the cover-19 situation we were forced to do this. Whilst we had a few technical issues setting it up, Anthony left no stone unturned in trying to get the issue fully completed. He is easy to talk to and understand what we ask straight away. If we have several questions he answers them all not just the first one as some people in other companies do! really pleased to deal with Anthony and if we do have any other issues I hope we can use Anthony help again....Thank you very much Anthony!!!
Verified
Excellent Customer Service!
If you are lucky enough to get through to Jessica Bamping at Halo Connect then you will be guaranteed excellent service. Jessica is customer service at its best. Any queries we have had, she has dealt with in a timely, professional, personable way. Halo Connect have recruited a gem there! I can't thank her enough for making my job easier and taking the time to care about her customers! A real find!
Verified
Anthony @ Halo Connect
Anthony has been so helpful during this pandemic crisis, i got no words to describe, as i call so many times and he is always happy to help!!!
Verified
This is the first time that Halo have…
This is the first time that Halo have impressed me with their approach of sorting things out for us and that is all down to Anthony Baldwin, you are an asset to Halo, keep up the good work Anthony.
Verified
Great Customer Service from Anthony
Great Customer Service from Anthony He explained it so well and in a nice manner that I was quickly set up and able to log on to transfer calls from home. Thank you!