Whilst the person was very nice the assessment was incorrect. They suggested room thermostats for heating, we have one upstairs and one downstairs to control the heating. They registered lightbulbs as only 68% bring energy efficient, 100% of our lightbulbs are LED both inside and outside. Also with the changes to LED, thermostatic radiator valves on all radiators with timer and app control. The addition of the room thermostats and switching from normal to LED bulbs and replacing an old boiler to a newer one, although 10 years ago, having the porch insulated and the back wall of the main bedroom our EPC has gone from E to F.

Focus on getting the job done.

It was quick and not really too intrusive,the guy that did it was friendly,polite and chatty.Excellent visit to my property.

Professional and friendly staff

Pleasant unfussy young man who worked hard and energetically

Every person treated well very pleasant it was no trouble to anyone,job well done,

The representative was polite and conciderate. Clear in what he needed to complete his task. Thank you.

Professional from start to finish

Good communication, very polite, and punctual

Felt very uncomfortable during the visit. Not satisfied with rating and puzzled by the reasons given