My telephone call for a repair with the advisor, I believe was Ali. She dealt with my request, was really helpful and very friendly. Made me feel totally at ease, and raised my repair as an emergency due to my disability. And the repair was dealt with the same day. I was really pleased with how my repair was dealt with.

Garry did a brilliant job on my door. Was really happy he came to do the job as he went above & beyond to make sure it was safe. Thank you

I recently had the opportunity to converse with Kelly, and I was exceedingly pleased with her management of my account. Her customer service exceeded my expectations.

I spoke with Victoria regarding an issue I had she was very helpful chatty and cheery throughout the call and sorted things within minutes

My experience with Abri has been second to none. Personally i do not have a similar company to compare them to that I have been involved with but i can say hand on heart that they have gone out of their way many times to look after me as an individual and make sure I am safe, secure and everything is in good working order. I have needed emergency help twice now with an unfortunate drain blockage and boiler failed during a cold snap within a 24 hour window and each time my needs were met almost immediately, certainly within less than a couple of hours wait time. Nothing had been too much trouble. Any jobs of maintenance that needed assessing their engineers have looked at anything else that may have raised concern or worry. Nothing had been too much trouble for anybody including the call handlers who are also very helpful. In my experience I can honestly say I wouldn’t want to be with any other company. Thank you Abri, I appreciate you.

We had an issue with our heating, the guy that came to fix it was very friendly and helpful, explained what he was doing and the follow up if it didn't work.

Abri completed the job promptly. Nicholas who carried out the work was very polite and friendly and did a great job repairing the fence.

Neighbour has not taken bins out for 4 months cats keep bringing rats and mice from their garden Abri still has not done anything I’ve even showed drone footage of there property, they know there’s a problem but when they have turned up they not in or will not answer the door. There attitude stinks they just do not care

Very many thanks to Helen at Abri for resolving a very long ongoing issue. Despite others not being able to help over the last 3 months , Helen sorted the issue with my portal access problem within a few minutes . She is a super star with a friendly attitude . Thank you Helen 5*****

I needed help setting up my abri account, and the support I received was thorough and efficient. They answer my questions and help me settle my abri app.The team is absolutely amazing. Thank you😊