I order stuff a month ago, it still "in preparation" and the client service/ live chat do not respond. Impossible to cancel the order on the website. In other words, 75 euros for nothing.

WTH!!!! there is no menu to change the shipping address. i paid thru paypal and changed the address for shipping but somehow the order was confirmed to ship to my default paypal address. WTH!! as soon as i received the confirmation email i saw the address was wrong, i logged on website to change the address. there wasn't any even though it wasn't shipped yet. i emailed twice yesterday to change the address but now i had an email that it has been shipped! it was a wrong address!! WHAT A NIGHTMARE

Don’t buy anything from this site! The dress I ordered looks totally bad!! Color is different than at the picture and fabric is translucent. Its a joke. 30$ waste. What’s more they sent it to wrong adress although I wrote an e-mail about changing it.

This is the worse site to order clothes from. I ordered 3 items in large, when they came the clothes were so small , you would have to be a size 2 . Then try and get a refund, what a joke !!! When you do finally get them to email you back they ask you to take a $10.00 refund { instead of the $70.00} I spent and gift the clothes to some. But if I sill wanted the refund I have to jump though hoops and send it back to China and no guessing if I get any money back. I am going to try anyways. WHAT A SCAM !!!! DO NOT BUY FROM THEM

I had placed an order with them last week of November. I received a email 2 weeks later saying my payment went through and my order is in progress, or sorry, preparation. I tried to find contact information to call or email them to say If it took you guys 2 weeks just to process my payment, if I can't get it by Xmas I don't want it. Their website has no contact info, but their email stating my payment was put through had a email address. I emailed them 3 times with no response. Today I called my credit card company and put a fraud claim into their store for taking my money and not sending the merchandise. I guess I have to wait 30 days after the transaction and if I don't get anything in the mail I'll get my money back. I truly don't think I'll receive anything in thirty days. And for 40 bucks. If it comes after Xmas I'll just send it back. This was a 40 dollar lesson to never shop here again. Shame since I live with 4 girls and they show cute outfits on their website. This company is a fraudulent joke... If something changes I will update this comment.

Lisa Rose-Hawkins DONT DO IT! I just received a shirt I ordered. I ordered an XL, this thing is so small my daughter (4”11, size zero jeans, small shirt, 6 shoe) can barely wear it! AVOIDAVOIDAVOID!

Do not order from novashe.com ! They are a ripoff! The items they shipped me do NOT look like the pictures. They were made of cheap fabric and did not fit right! I have messaged them multiple times asking how to return for a refund with no answers! Novashe is a ripoff!

I have had a bad experience with this company! First of all it took over two months for my dress to come in and me constantly e-mailing them asking where it is. Then when it finally came in, the material is horrible and VERY unflattering. Do not recommend at all!

Do not order!!! Order 2 month ago and still havent recived anything and they ignore any type of email or chatt.. just money in the trach..

Its been 20 days, still haven't gotten it i want my money back, or a message back NOW!