user image

Ivonna Johns

27 June 2018, 09:13

  • US

Order says delivered.

Order says delivered.. and I never even got the order they won’t even respond about a refund! This site needs to be shut down, like everyone else I should have looked up reviews but the site looks legit! Very upset and I can’t beleive like.... I didn’t even get anything at all. Nothing. Says delivered I’ve checked the past three days , and still nothing I’m like flabbergasted .

user image

Zena

26 June 2018, 20:28

  • GB

Terrible experience AVOID!!!

Terrible experience I really should have read the reviews prior to ordering from this site. The items arrived, nothing like the description on the site and I never did get a returns address and surprisingly still no refund. Novashe have no returns address or clear policy on the site and I asked that they send this to me several times without ever receiving. Please avoid guys, you'll only be left out of pocket, with items not worthy for re-sale. Reluctantly I've had to go through the laborious process of reporting Novashe to the Ombudsman & Trading Standards, but it is really now out of principle to protect other people from these cowboy online traders. Hope others do not get caught out. Avoid, Avoid, Avoid!!!

user image

Jessica Mycoskie

25 June 2018, 04:35

  • US

Ill fitting & poor quality

I ordered five items from this site and none of them fit. I normally wear a size US 4 and ordered pieces from Novashe in comparable sizes. Here is a review of my purchases: 2 Piece Color Block Bandage Bikini Set in small and medium. There was no noticeable difference in sizing of either tops, which fit more like larges. The small bottoms were probably more of a child's size, and the medium bottoms more like a US 0. The bottoms did not have a lining and the fabric was so poor quality that it they were see through in the back. Women's Jumpsuit Fashion Sleeveless Loose Fit Lace Romper, small. Of all the pieces this fit correctly. However, because this fabric was not lined it was totally sheer. If this piece had been made from cotton, not low quality polyester, it could have made a nice swimsuit cover up. Sexy Spaghetti Strap Solid Color Two Pieces Bikini Swimwear burgundy, small. The top fit correctly. The bottoms literally did not have elastic and all the seams split when I tried it on. Even though the description says "spandex" it seemed to be made only of polyester. 2 Piece Solid Ruffle Bikini Set burgundy, small. This was, by far, the worst item received. I swear to God the top they sent was an XL and the bottoms XS. The fabric was so poor quality that the bottoms were very thin & see through. I would not recommend this company.

user image

Wendy

21 June 2018, 14:18

  • GB

DO NOT ORDER FROM THIS COMPANY

My daughter order a shorts suit in April (£15.00) and made the mistake of not checking reviews first. It arrived fairly promptly - but the quality was very poor ( cheap material and looked nothing like the picture on the website) and the garment was too big. Clearly she wanted to return the item - and it then became apparent that this would be almost impossible. You have to email the company to have a refund 'approved' and to get the return address... which I think may actually be in China. I didn't hear anything for a week and then the company tried to enter into a negotiation over the next 2 weeks or so offering 2 pounds, 4 dollars, 5 pounds etc for us to keep the item. Eventually I accepted an £8.00 refund ( which they said was their maximum offer) because it would have cost a fair bit to return the item to China with recorded delivery and I just wanted to bring the painful process to an end. They did process the refund after a couple of weeks, but I did have to chase it. I really wish my daughter had checked Trust Pilot before she ordered but I think we got off pretty lightly with only a £7.00 loss. I suspect the item cost very little to make and the company has still made a profit from us. A useful lesson for my daughter.

user image

Anonymous

20 June 2018, 14:24

  • GB

Stay away

Scam !!!!!!! faulty goods no returns you will never get your money back!!!!!!!!

user image

F R

13 June 2018, 11:24

  • GB

Save yourself - don’t use this company! #scam

Stupidly I hadn’t looked into reviews. I am now stuck with a couple of rubbish pieces of clothing and the company keep offering me $10, $15, $20, $23 to keep the items. An absolute scam!

user image

@__gary_crosby

12 June 2018, 16:27

  • GB

A total rip-off

A total rip-off. Bought a dress but something different that was disgustingly awful quality turned up....an absolute rag not fit for cleaning the toilet floor. The company are refusing to refund. Wish I knew where they are........ Do NOT have any dealings with these presumably Chinese thieves.

user image

Sel

12 June 2018, 02:23

  • GB

Incredibly bad quality products

Incredibly bad quality products, they do not reply you if you want to return the product ! AVOID!

user image

Catharine Wright

10 June 2018, 19:45

  • GB

DO NOT BUY FROM HERE!!!

Like others - wish I’d read reviews before my daughter daughter ordered. Terrible quality clothing and I’ve been trying now to get a return for 2 months have been offered £5, £10, $15, $19 and finally £20! Do not buy from here!!

user image

Aurélie Heurtebize

20 May 2018, 06:10

  • CA

This is the worst company ever

This is the worst company ever. I paid 85.96$ for an order. I received one article over 4 with the wrong colour! I wrote them couple times to get my article but nothing happened! I saw the review only after paying. I wished I have seen them before. I recommand you to never order with this company!!