I think this site is fake!
I made an order worth $75.00 to this site and the site said it will arrive in 3-5 days. That was September 27, its already Oct 18!
Do not order from this company
Do not order from this company. We actually did receive our order but the neck hole was too small for a head to fit and one sleeve was longer than the other. They offered us $3 back instead of a refund. Now they will not respond to emails or messages. Terrible company.
GOOD LUCK MAKING A RETURN!
The quality of their clothing are really poor, and their customer service is worse. The only way you can reach them for an refund request is to email them, but they will not respond to you, I personally sent 3 emails. The return policies listed on their site sounded easy, but it's a complete different story when you actually want to make a return. I hope they step up to their customer service, they already lost me as a customer.
Charged for an order and never sent item
I ordered a dress from this website and was charged for it, but because I checked out as a guest, they were unable to locate my transaction and their communication is very poor, so beware of this website they will take your money! I was never sent a confirmation email that my order was processed, I sent a copy of my bank statement for the transaction and NO RESPONSE. They do not respond in a timely manner and there is no phone number to call only an email and a "live chat" that does not work, I have been waiting for a response for over a week and it is very disappointing. I wouldn't order from here again.
Never again- crap crap crap and horrible customer service
Never again! The clothes are nothing like the pictures. The measurements are completely different and the quality is crap! Plus when you want to return and item they tell you your order doesn’t exist!!! Cheap Chinese clothing!!!! Do not order from them EVER!!!
After waiting for double the time for …
After waiting for double the time for postage my item arrived. I ordered it for my petite 16 year old daughter and it fits my 9 year old daughter. Poorly made. Buyers beware.
Absolutely agree with other two reviews …
Absolutely agree with other two reviews - this is a complete scam - shoddy knock-off products that are nothing like the photos on the website (I assume these have been copied from somewhere else). I ordered a coat which arrived without any labels, uneven seams and buttons falling off. The material was so flimsy it wouldn't hang. Returns are at buyers expense (no matter what is wrong with product) to China. Product was sold as a Large which I ordered as a precaution (I am a UK size 10) - it is more like a UK 6. Do not order from this site if you want to be able to wear the clothes!
The pictures you see are not what you get
The pictures you see are not what you get. The picture is what they will attempt to make. You will receive a trash knock off of what ever you order. None of the pictures are of things they actually have. Just what ever they will butcher. This is probably some random sweat shop when the inexperienced slave forced to make this dress hasn't been feed in days. REMEMBER it's better to show up dead rather than in these clothes.
The worst online shopping
The worst online shopping, but I should have guessed from the beginning: - The website is not properly done, ie: color thumbnail not matching the actual color ordered - Issues with the online payment - Impossible to have contacts, neither on the online chat, nor by email, not on the social networks - Some of my ordered items were out of stock, but it was never been communicated, neither during the order, neither later… - It took 12 working days Between the order and the shipping (12 DAYS!!!!!!!!!!!!) - The tracking order link doesn’t work “404 error” - I had paid for fast delivery (3-7 days), and 6 days later I am still waiting for it… - Had to pay for tax and customs duties. It was a nightmare as Novashe didn’t enter properly my email address, so I had to be hone during working hours to get the package (obviously complicated when you work) - Novashe said they would reimburse the fast delivery fee + taxes… I am still waiting - No News from Novashe neither by email or on their site - I tried to contact them on Instragram and they removed ALL of my comments! And didn’t contact me afterwards to fix the problem This is a scam DO NOT ORDER FROM THERE The other posts are coming from them, and are thus biased… I had tried to post reviews on ratingplease website but weirdly enough, my comment is still "under view" from Sept, 2nd, while many others, positive ONLY, have already been approved...
Nightmare for returns
While the clothes look good on the website, the prices very attractive, the products are poor quality. Purchased two a-line half sleeve dresses for my wife, as unsure of sizing. Quality was very poor. Thick heavy material and in places the seems didn't match up, so decided to return for refund. Now the fun started. You have to pay for return postage TO CHINA!!! Now I haven't even got a full refund, £13.11 short, still awaiting their excuse for that. This company is based in Hong Kong, don't be fooled by the US $ pricing default. Orders take ages to arrive. Needless to say, I won't be shopping with them again.