So bad. Also trying to return. They keep asking if I want to donate it while they give me a $10 refund... I just want to return the clothing and get my money back. Can this company be shut down?? Their clothes are TERRIBLE. I encourage everyone that's still waiting for a refund to file a complaint through econsumer.gov.

may I suggest never buying from this site! I am emailing back and forth to try and return stuff that doesn't fit. They refuse to give me an address to return it to. And are offering me very little to keep it. I just want to return the clothes!!

Everyone's reviews say it all.

Have been waiting for weeks for return address. I did everything they asked and have emailed their customer service 5 times with no response.

Ordered a dress. It arrived. Very poorly made. Darts on bustline dont match.Nice desigh but poor material and manufacture.Very cheap material. Have tried for 2 weeks to contact novashe to get direction for return by online chat and email to no avail. AVOID. NOT WORTH THE EFFORT. Will be approaching barclaycard to complain.

One star is to much worse company ever. My delivery has been around the world. I ordered on march 2nd and its now April the 11th. Tracking states, my package has been returned to origin. And days later it says out for delivery. Total a$$ holes. No contact phone. Just shxt of a company

I wish I could say 0 stars!!! Worst company EVER!!!!!! Stay far away from this web site!!!!!!!! It’s horrible!! Bought a dress for a wedding 3 months ago and still have not received it!! I have emailed them so many times I have lost count and still have not heard anything back !!! And why is there no number to call!! I have learned my lesson!!! I will do research a lot of research before buying online again!!!

I've placed an order over 2 weeks now and selected express shipping and I don't receive the dress. I've also sent emails and no replies!

Fraud!!!!! DO NOT ORDER FROM THEM EVER! The worst online company ever! I have emailed them so many times about my 5 missing items from my order since november 2017! Either they don’t reply or reply one senstence after I emailed then 4 to 5 times or they said my package is STILL in transit (for 4 months after I placed my order?!) What a terrible terrible terrible online shopping experience!

I never received my items and they won't answer my emails. I was only trying to get a staus. I tried live chat but it is just an icon on their website it even looks fake. It has been in a preparing for shipment status for 2 weeks. You get excited when you get the shipped email only to find out it really wasn't. DO NOT ORDER FROM THEM!!! What a mistake I made.