Horrible!!!!! DO NOT ORDER FROM TGIS WEBSITE. I ordered from it, I nver got my order and when I tried to contact customer service I got no answer. Their live chat is complete bull****!!!!! You never get an answer. If I could give 0 stars I would. What ever you do DONT ORDER FROM THIS S*** website!!!!

This company took my money and never delivered the backpack I ordered. I am also going to report this company to the BBB and anyone else that can share this. I ordered a backpack in August 2017 and today is Nov 4, 2017 still no package. I WISH I CAN GIVE A ZERO. DON'T ORDER FROM THIS COMPANY YOU WILL NOT RECEIVE YOUR ORDER I LIVE IN CROFTON MARYLAND I WILL TELL EVERYONE NOT TO ORDER FROM YOUR COMPANY YOU TAKE PEOPLE MONEY AND DON'T DELIVER THEIR PRODUCT. YOUR COMPANY SUCKS....

Wish I could give 0 stars. Novashe is a scam company - bridesmaid dress arrived weeks late, in the wrong size and in very cheap material. To return an item, you have to email them, wait a few weeks, then fill out a form and send it back to them, and then post the item back to China (as well as pay £15 for shipping). A total waste of money, time and effort. Please don’t buy from Novashe.

terrible. i am in Nyc. the website says it takes up to a week to deliver. it s been a month now but nothing arrived. i have emailed them bir got no response

I have had a terrible experience with this company. I have yet to receive the dress I ordered. I have e mailed them multiple times with no response. lack of customer service is aweful. I wish I had read reviews before ordering from this company. If I ever do receive this dress it will be the last time I order from them.

DO NOT USE NOVASHE I'm feeling very upset and like a bit of an idiot for ordering from this site. I ordered a dress (£50) to try as a potential bridesmaid dress for my wedding. It took 4 weeks to arrive, and when it did turn up it was horrible quality. I emailed customer service as it states on their website, and I had to email 4 times before I received a response. They sent a returns form to fill in, which I filled in immediately and returned via email asking them to send me the returns address. I have since emailed 6 more times and still not received a response. No phone number is provided either. So clearly, they are a scam site. Although they do (eventually) provide the products, they make them cheaply and make it impossible for you to return them. I think the package came from Hong Kong, although I'm not sure where their head quarters are to report them.

Oh My, I only wish I read the reviews before I placed my first and obviously last order on this cam of a site. I haven't received anything yet. No replies to my email. No replies on Live Chat. Biggest mistake to go for this website. Just threw $25 in the drain .. buyers BEWARE. Avoid this site at all costs. Is there someplace we can complain or get our money back? They can't be operating smoothly still after doing this!

Terrible experience. I placed my order, and have received nothing yet. I ordered it under express shipping, and paid extra for express! Absolutely terrible! Do not order anything from here! You will not receive your order!

Still no reply to try and return products. They arrived over a month after ordering and were poor quality. To return them you need to email to get an address I've emailed four times and Facebook commented with no response. I would not advise buying from here.

NOVA SHE Review: Another name change? Navoshe, Unavoshe? They changed their name again so customers don't hear the truth about them. What a total SCAM company! BUYER BEWARE! I purchased a dress for my daughter's homecoming from NOVASHE -size extra small. The dress was cheap fabric. It fit well everywhere, but the bust. Which was stiff , non-conforming and large. It stuck out 5-6 inches from my daughter's chest. It was almost costumeish. Then when I tried to return it I had to request a return by completing a return slip. Then and only then would they send me the return address- in China, of course. I had to request this information 4 times before they sent it to me. They first offered me $8 back and said to give the dress to someone else. Well, NO ONE could wear this dress. I returned it 3 weeks ago and have still not received my refund. Also, my very fair and honest feedback (1 star) on the dress was deleted 3 times off the web site. I also noticed another customer gave the dress a 1 star review, which was also deleted a few days after it posted. They are a total RIP OFF Company. Low quality clothes and very poor customer service.