I never have to worry about anything I purchase on 1stDibs - even International things I buy always arrive on time and communication is always good.

Ring was even prettier than pictured. Delicate and unique piece, quality materials. Customer service was excellent. Needed to size my finger and seller kindly waited until I could find my tape measure. It is a perfect fit! I love my new ring! I highly recommend this seller!

lot of choices

trustworthy seller, great process, excellent communication and delivery.

Extremely helpful and accommodating. Fast shipping. Item was superb in quality and even more beautiful than the video could capture.

Received a gem identified as blueish green but there was no blue at all. I reported this and requested a return within the 3-day return window as per their policy. They made me report the problem and upload pics before I could submit the return whuch didn't make sense at the time. Four days later i'm still waiting for a response. I called today and a rude customer service woman told me my return falls under 'buyer protection agreement' rules. I must await the seller'response since i felt something was wrong with the Tourmaline gem (color not as described). I told her I should be able to return it immediately with or without cause since the return request was submitted within 3 days. I said, now it's turning into a lengthy process and it sounds like my return may not be accepted at all. She said that won't happen. I responded that. in that case, provide a return address now and I'll mail it back today. That way I can get my refund. She said 1stDibs has to wait for the seller's response then I have to wait to be contacted. I asked for her supervisor but she refused stating no one is available. This sounds like punishment to me. I can't get my money back until they finish an investigation that they never should have started?! Who knows how long that will take. I can't recommend this company now due to their shady return process and unwillingness to escalte to management.

The ring arrived with a small chip on it. It came late at night so I didn't notice it. I contacted 1st Dibs within 48 hours (as they advertise 3 day return policy). They said because it was worn the return policy was not valid. There was no evidence of wear, no tag on the ring. It was not in condition advertised. First and last time purchasing on 1st Dibs, I do not recommend. 1st Dibs is absolutely incorrect. My message did not say I had worn the ring. I said I said I went to wear it to dinner when we saw the chip on the stone. I sent my return request before dinner and never wore it. I even followed up but they didn’t care. The 3 day warranty simply doesn't. exist.

Excellent purchasing resource, easy to use, and dependable for quality and shipping logistics.

I am always happy with my 1st Dibs purchases.

The item description was very accurate, they helped to ship it in time as well. Thanks again!