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Francis

22 November 2024, 02:33

  • GB

Was trawling eBay for it stuff and I…

Was trawling eBay for it stuff and I thought do Novatech still exist? Yes they do. This made my task easy as the products are great value and quality and I get them the next day for 1£ more than standard post. For new IT equipment they are hard to beat. That is why they are still trading .

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Jimbo

21 November 2024, 17:35

  • GB

Quick delivery

Quick delivery, did not need customer service but have done in the past and has been the best I have ever experienced.

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Jason

21 November 2024, 17:32

  • GB

Efficient and good service - comes as standard with Novatech

Bought a few items from Novatech as my local supplier who I have been using for years. As usual, the ordering process was easy and the items were soon ready for collection, for which I received notification. Service on arrival was friendly and professional and I was soon able to be back home building my new system. It's a shame they no longer open Saturday mornings, but I'm sure this was a commercial decision and it doesn't detract from their good service.

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John Niland

21 November 2024, 17:13

  • GB

Good

Very good experience.

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Nicholas Randall

21 November 2024, 16:51

  • GB

I needed a quality workstation quickly…

I needed a quality workstation quickly and Novatech didn't disappoint, next day delivery. I've used Novatech for a few years and have no hesitation in recommending them.

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Nadeem Afzal

20 November 2024, 18:44

  • GB

Exceptional as always

Exceptional as always! Very competitively priced for the TUF Z790, and it works like a charm in my new PC. The delivery was fast, with excellent communication and updates throughout the process. I’m a returning customer, and for good reasons

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Lawton andrewCustomer

20 November 2024, 17:19

  • GB

Excellent Service

The chap who served me was helpful in explaining the issues I had with my disfunctional memory cards. I ordered two more and was alerted when they arrived. Great customer service, that is why I keep returning to Novatech.

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NPS

20 November 2024, 16:53

  • GB

No urgency to sort out customer problems.

I bought a computer and monitor from Novatech 19 days ago. Two of my friends were very pleased with the company so I took their advice. My experience has been appalling and I could not recommend Novatech to others. My main complaint is that they have taken far too long in sorting out problems. There has been no urgency in their dealings with me. Staff have promised to phone back and in most cases they have not. Nearly 3 weeks since dispatch I have been unable to set up and use my computer. I shall make yet another call to them today but have minimal confidence Novatech will have sorted out the problems. I have always bought Dell in the past. I think I will revert to them in the future.

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paul martin

19 November 2024, 21:41

  • GB

Always a pleasure

Always a pleasure to dela with Novatech.

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shamim ullah

19 November 2024, 17:54

  • GB

Exceptional and prompt service in my…

Exceptional and prompt service in my preorder for an Intel 285k, thank you…