My only grievance is that I explained…
My only grievance is that I explained my situation with the time how important it was to be on time, it did not make any difference . However when they did attend , they were very good.
I have been a customer of Senergy…
I have been a customer of Senergy Direct for about 8 years. Their products have been excellent, in that they do what was promised at point of sale and reliable. Engineers polite and efficient arriving within the specified time frame. Customer service is excellent, always polite and helpful, not that I’ve needed to contact them much. Very pleased on all counts.
battery installation
it was a great experience from first contact to installation and kept informed all the way
Solar panel work
The two lads who curried out the work where very respectful and polite and got on with the job ,,after the work was completed they left it all clean and tidy
Seems to be ok
Seems to be ok
The staff explained clearly the way the…
The staff explained clearly the way the system operates. They were open, fair and understanding. I’m happy to recommend them.
Very polite and efficient
Very polite and efficient, answered any questions I had and left all very tidy.
Everything was explained extremely well…
Everything was explained extremely well by Robert and the fitters were thorough and quick to fit the inverter I would definitely recommend your Company to other people.
Battery box fitted and solar up grade
Kept me informed as to the fitting team, and everything went very smooth. Up and running.
Reliability
Willing to negotiate requirements. Rapid response. Arrived on time. Replaced optimiser, removed pigeon nests and mess, fitted mesh, and washed panels. The two Fitters were very approachable and friendly.