Inverter installation
Installation of a new inverter was carried out very quickly and efficiently.The team of two were very polite, friendly and efficient.
Excellent follow up service
I had a battery installed by Senergy Direct in July 2023. Following a recent problem with my solar feed in tariff meter Senergy Direct sent an engineer who was able to promptly identify and resolve the issue. Excellent service.
They are a pain in the backside
They are a pain in the backside. They persistently cold call coming through the call blocker and badger away trying to convince me my inverter on the solar panels is about to break down and needs servicing. As it is a solid state device there in nothing wear out and nothing to service, it is going to work until it stops. As I am a retired electrical engineer I like to think I do know what I’m talking about which is more than the cold caller does. The day I made this post Senergy Direct tried and failed to have this post taken down. I also received a phone call from one of their senior managers, I think he was either going to try and talk me into taking the post down or maybe tear me off a strip. I’ll make no further comment about the company, just read the review and make up your mind
Totally recommend
Good communication, fitted and set up, app downloaded and all explained to us. The young chap worked tidy was very polite. Would totally recommend Senergy Direct
Very professional job
Everything went well in every aspect of my transactions with Senergy Direct . The guys knew exactly what they were doing in no time they had finished the job and cleaned up and removed all packaging and the old parts which were replaced .
The men were very polite
The men were very polite And helpful
The installed arrived on time and got…
The installed arrived on time and got on without delay
Speaking to Monica on the 'phone.
Speaking to Monica on the 'phone. Knowing that Simon thoroughly understood what he was doing. Confident that any problems will be sorted directly. Hoping that my imports from the grid will be minimal.
Quick service
Quick service, competent and cheerful fitter. Tidy work.
Verified
Job well done - prompt and efficient.
The workmen arrived early and completed the work in 20 minutes! My partner did not hear them knock on the door but they were patient. The system is working well and there has been follow-up contact from the company to check that we are happy with the work. The receipt for payment arrived promptly.