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LC

08 August 2024, 03:19

  • US

My first of hopefully many CSD purchases

I recently made my first purchase with CSD and had many questions. David from the Customer Support Team was extremely patient and very helpful. He responded promptly and addressed all my concerns with clear answers. It was a pleasure to chat with him. I look forward to shopping with CSD in the future, knowing that David has my back! He is definitely an asset to the company.

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KatH

06 August 2024, 06:13

  • US

Great selection of items

Great selection of items. Product arrived in a timely fashion and the product arrived exactly as described.

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Zahra Jessa

04 August 2024, 21:18

  • GB

Unprofessional - no communication

Really poor experience. It's been over 3 months and I've received no communication or updates about a LV wallet I gave them to sell in April. I still don't know whether my item has been sold or whether the item will be returned to me. I have contacted them but have heard nothing. I would not use CSD again. Waste of time.

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Lisa R

01 August 2024, 21:03

  • US

Great price

Great price, prompt delivery. Item condition was as expected. Very happy with CSD!

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Mandy Deiraniya

01 August 2024, 20:31

  • GB

Great service

Great service. Items as expected.

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Yasemin Iscan

22 July 2024, 20:35

  • GB

Verified

Thieves

I have given them some of my items. I have requested a response as to what has been sold and no response. I tried to email them and text them for the past 2 months, they never reply. Now I want my items back, and they WILL NOT GIVE THEM TO ME. They have stolen my items and will not reply. I am now starting legal action.

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Simran F

21 July 2024, 16:22

  • GB

Amazing selection, impeccable curation, excellent products, great customer service!

CSD has an amazing selection of designer products! They have the best quality and selection of designer products that I've seen across London designer consignment stores. Whoever curates this shop is doing an excellent job, because they have a range of products, from great designers across the board, and in a range of sizes. (It's a relief to find places that don't just have vintage Burberry en masse, but if you want that they're got that too.) They also have a rigorous authentication process, so I feel safe buying from them, knowing I am getting the real deal. I got a gorgeous vintage Miu Miu jacket and I'm going back for more immediately! Their customer service is also very helpful and patient in answering any questions, giving further information, and assisting with shipping queries. I cannot recommend CSD enough and I'll definitely be back (on my way back to their website now actually!)

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leec

18 July 2024, 18:25

  • GB

Absolutely brilliant

Absolutely brilliant, super fast delivery! First pair of Louboutins purchased and I am thrilled to bits with them. I will definitely be buying from here again in the very near future. Thank you so much for an easy transaction and delivery!

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Kate Plumtree

17 July 2024, 23:08

  • GB

Do not use CSD to sell your items

Terrible service from the moment I dropped of my bags. They quote quickly in order to gain your business and then never follow up again. After dropping off i had to chase to receive the contract, once i sold a bag i had no notification ( i found out by logging on that it sold over a month prior and the payment date as stated in T&Cs had passed) and no response from the accounting team to any of my emails. I chased almost weekly to receive payment and finally did after weeks of waiting with no apology or acknowledgement to their lack of response to any prior email. They have another of my bags (since february) and i cant find out any information on where it is or how i can receive it. I obviously am expecting to be reimbursed the quote price if they cannot find it. That's if i ever get a response from the team.

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Ms Angie

14 July 2024, 13:32

  • NO

Stumbled upon a hidden gem in…

Stumbled upon a hidden gem in Marylebone this weekend, 'Consigned Sealed Delivered Ltd' (CSL) a fantastic pre-loved designer clothing store with a curated selection of high-quality pieces that are in excellent condition. It's a must-visit for any sustainable shopper. Huge thanks to Sophie and Ekin for their incredible service finding exactly what I was looking for and making the whole experience a delight!