This is the third time I've ordered from CSD, and every experience has been excellent. The items were as described. And although they used to offer free delivery, which was fantastic, they do charge £8 now. While nothing beats free delivery, I think £8 is reasonable for next-day service. In my third order, the dust bags were missing, so I contacted customer service. They responded promptly, and I received the dust bags within two working days. I understand that mistakes happen—after all, we're only human. What matters to me is how a company addresses those mistakes. Based on my experience with CSD, I can confidently recommend this company as a buyer and will definitely order from them again in the future.

I have used CSD as a seller for 1 year and consigned a dozen items. I got used to the fact that it was down to sellers to keep track of their listed items and chase the accounts team for payment. Not ideal, but this more or less worked...until recently. On May 9th, I saw that my last 3 items had all permanently left the website and contacted CSD for payment (last statement in January 24). This time, it doesn't matter how many people I since emailed or spoke to, I have had no response, just a few apologetic messages with empty promises that a member of the Accounting team will be in touch. Someone at the top clearly needs to fix basic financial reporting to sellers, and also keep in mind basic respect of contractual trading terms. Or it won’t be long before CSD is massively reported to the Trading Standards by sellers and becomes a no go for the very people who represent its bread and butter! In the meantime, and like other frustrated sellers, I would very much appreciate someone finally dealing with my case. Thanks, Sylve

One of my items were sold on 24.04.2024, marked as sold on their website and I havent gotten the payment yet. I ve been sending e mails for a month now and havent gotten a single response, called them several times but nothing. My experience was bad from the beginning -items listed very late, sold items never communicated, statements and payments late or wrong, difficulty to get a hold of anyone to solve your problems- but it only got worse. I see you're looking much closer to Trustpilot than you do check your e mails as there's one reply to every rating but not a single response to my 10 e mails

Couldn’t recommend this company more! I purchased a pair of adidas x wales bonner sambas on bank holiday Monday and they arrived on Wednesday! Super quick delivery and exactly as described. I am very pleased with them! Also they are the cheapest price I could find them on the market at the moment. Very impressed with this company and when I messaged them on instagram I got through to someone called David and he was so accommodating, friendly and just a pleasure to speak to. He sorted out my query super quick and told him me when I should expect delivery which was great. Thanks again! I will definitely be using you again in future!

I only gave e one star as there's no option to give negative or at least no star. I gave 3 items for them to sell about a year ago. Never heard anything so assume they were unsold. Two months ago, I contacted them 3 times to say that I wanted to take my items back. They keep saying that they need to check with accounts team but nothing after that. I just checked on their website and my items are no longer listed. So just wrote to them again and awaiting reply, if any. They might be OK to buy from but I definitely will not consign anything for them to sell!!!

I had a great experience, especially with Paridhi! Got a beautiful pair of Chanel sunglasses at a steal.

Have just consigned my items with CSD and couldn’t be happier with the experience, Layla and Sophie at the Battersea branch were so helpful, lovely and knowledgeable.

Found perfect dress for an event Paridhi was exceptionally helpful and both girls were lovely. Thanks so much.

An amazing seller! Fast delivery, items were exact as they were described. Thank you

World Class VIP customer service, quick responses, and amazing selection! 😍 I DM’d CSD’s instagram account @csdworld 2 minutes before their Marylebone Lane store was set to close giving them a heads up that I was a few minutes away from the store and needed to buy a specific dress urgently. They responded within 30 seconds and THEY HELD THE STORE OPEN FOR ME past their normal closing time 🤩🤩🤩 When I arrived my dress was ready and I was able to get the dress, their fast customer service and great time in store saved my day 🙌🏽 They have such a huge curated collection of amazing designer pieces at reasonable prices. You can’t even tell they’re pre-loved, and they have tons of items that are brand new! Special shoutout to David for helping me with my request ✨✨✨