A marketplace partner of catch.com.au, Domain appliances, used Toll logistics to deliver an oven. The oven has simply gone missing in action. This was desperately needed for a tenant who now has nothing to cooking with. I contacted catch.com.au and their hands seem pretty well tied. Lots of sympathetic listening but no refund. I now have no choice but to arrange a force-refund with visa card. I won't be back.

Love buying things on Catch, so much cheaper than on other websites!

I've used Catch quite a few times over the years and was always happy with the service, quality of the products and the quick delivery. This time however, was a disaster. They now source their products through dubious companies that more or less drop ship from China. You can't contact Catch directly about the order anymore, and the seller gave me incorrect information about delivery times. Once the products arrived they weren't good quality and didn't fit my couch. The issue still hasn't been rectified. To try to return it with the least cost to me (because it didn't fit as it should have), I've had to communicate with the drop shipping company who are useless. Catch defer to the seller and so nothing gets fixed! The service I received from both Catch and the seller has been tragic. Both Catch and the drop shipper are refusing to provide a reply-paid alternative for me to send these products back. It has been going on for weeks and still not sorted. Every time I contact Catch, a different person responds who provides incorrect advice because they haven't read over the prior notes adequately. I will never shop with them again after this. Waste of time, money. There are too many other extremely good companies out there who do whatever they can to provide good service.

I received the package very fast and it is a long-lasting and beautiful fragrance.

catch is fantastic good value for your money handles everything well,fully recomend it

Over the years Catch has just gotten worse to the point I no longer buy from them. It's pretty rare that you'll end up with a good deal and their shipping is expensive unless you pay a subscription service to them (no thank you). If you buy collectables be warned they love to attatch the sticker with your postal address on the boxed goods. Happened a few times when I ordered some Pokemon goods. They couldn't be saved so I had to open them up instead of keeping them sealed. I was pretty bummed.

I bought the Maxfit67 mechanical keyboard from Catch.com.au. I'm very happy with the keyboard, good value for the money, sits very classy on my desk. I do recommend this product and the purchase experience by Catch was good with prompt delivery.

I needed an inflatable globe for a window display in the school I work for. This was the perfect size and most importantly the perfect price. It is vibrant and eye catching and really made my display look fantastic. It has been inflated for 11 weeks now and hasn't gone down at all. I am very happy.

Received damaged goods. Not accidental damage. But damage inflicted by previous failed assembly effort. Tried to go online to initiate return. Site keeps closing down chat so can’t register complaint. Horrible experience.

received wrong size requested exchange and still waiting very disappointed and annoyed