Delay in delivery of the shipment and inability to track the shipment. When I asked for the tracking number, they told me to ask them via WhatsApp and they will tell me the shipment plan every time. This is tiring.

Shopping with Thahab has been an absolute pleasure and I sincerely look forward to purchasing from them again in the future. I've been looking for a particular Anna Quan skirt for several months and was thrilled to see that my size was available on Thahab. As this was my first time shopping from their website, I came to Trust Pilot and was quite concerned with some of the negative reviews. The primary issues I noticed were regarding shipping, not being refunded for items that were not delivered, and import charges. The first time I placed an order for this skirt was on November 10th. I received an extremely apologetic email from concierge, who informed me that my size was not available and my card was at no point charged. A few weeks later I checked again and noticed that my size was back in stock. I placed my order on November 22nd and on November 23rd I received an email with my DHL tracking information and an estimated arrival date. It is now November 27th and my skirt has been delivered in absolute perfect condition. My skirt was wrapped in a DHL bag, inside of which was a cardboard box, inside of which was the beautiful white Thahab box, wrapped with a tasteful black ribbon When you make a purchase from *any* country outside of your own, the tax and duty fees of your country will be applied when the item enters your country. For reference the item I purchased was approximately $700 (CAD) and the import charge was $85.72. This has nothing to do with the business you are purchasing from. Overall, I would highly recommend Thahab - they have an incredible collection, excellent customer service and fantastic shipping.

So fast delivery Good price 😍

I bought expensive bag one week ago. Nobody ship it yet. I tried to contact by email, phone, WhatsApp. 0 unswer. I have to claim to paypal and it's all on me! What a horrible experience!!!

My experience was more than incredible. At first I thought that the prices of the dresses I bought were spam but I realized that they were serious people so I decided to buy them and in less than a week I had the merchandise in my hands packed in an elegant and impeccable way. I noticed that one of the dresses from Brox and Banco was missing the fabric belt and I wrote an email and via WhatsApp and the same day I received a response from them. The next day they wrote me that they would send it to me and in a few days I had it in my hands. There was follow-up of it and the reception. I was very impressed with the excellent service of the website. 100% recommended.

I placed an order on Jan 14th, now is Jan 18th, the order still has not been shipped. I emailed them twice and received no reply!

Amazing service! I highly recommend this Site. I received my purchase in 6days from Kuwait, beautifully wrapped with their signature black bow. Love my shoes !

was very pleased with the fast delivery and careful packaging. Thank you for a great experience.

i found what i was looking for at one store

It was my first time, and won’t be the last. Fast shipping and good quality.