Ongoing Excellent service
Used this company based in Glasgow to install solar panels and battery two years ago . The system has worked flawlessly since until an update this weekend. However one call to the office in Glasgow and it was resolved withing a couple of hours . Excellent after sales support even two years later
David was amazing when he came to the…
David was amazing when he came to the house to sign us up, and the boys that did the work in the roof were so respectful and professional, they didn’t leave even a little bit of mess, everything was clean and I had no hassle at all after the work or even during it!!
Excellent Service & Impressive Results!
I decided to have 14 solar panels and a 6.5kW battery installed to cut down on my energy bills and protect myself from ever-rising electricity prices. Eco-Energy Ltd did a fantastic job—installing everything in just one day with minimal disruption. Darren, the electrician, kept me informed throughout the installation of the Growatt battery and inverter, while Cole ensured the panels were neatly and securely positioned on my roof. The whole process was smooth and professional.All waste was removed by the installers. The system has exceeded my expectations! In the first few weeks, my solar panels have been generating more power than predicted, and they seem highly efficient—meaning they’ll likely pay for themselves even sooner than expected. Once my G99 certificate is approved, I’ll be able to take advantage of Octopus Energy’s Smart Export Guarantee (currently 15p per kWh) and reduce my bills even further. Even in early March, I’m generating around 20kWh a day, saving me approximately £5 per day—over £150 per month! I only wish I had done this years ago. Highly efficient panels, installed by a professional and reliable company. Thank you, Eco-Energy Ltd!
An excellent service, prompt and professional.
We received an excellent service, right through from the initial discussion as to what was recommended for the site and location, to the fitting and completion. Friendly, knowledgeable staff who were prepared to give advice re technical queries we had, and a prompt, tidy finish. We'd highly recommend this company.
Dedicated to solving any issues and lovely guys.
We made an online enquiry about solar panels and Sarah contacted us to organise a visit from Mike, their rep. He talked through everything and answered all our questions. The office were keen to organise a start date, but were happy to postpone while we had roofing work done. The installation week was planned. We only discovered the actual date on the evening before when the electrician contacted us. Cole and William arrived to start installing the panels. Darren and Sean arrived later to do the wiring. We have an old house, with very thick walls, snd the panels were going in two separate parts of the house, one area being on the garage roof. This proved to give Darren quite a few challenges, but he solved them all with patience and determination. It was a pleasure having the Eco. Energy guys in our house. They were pleasant and friendly. I particularly enjoyed Sean's singing and the laughter between the guys as they worked. Due to the nature of our walls, Darren had to cut through the plaster to install some of the wiring. All alternative options were fully discussed and considered before i agreed to this. The other option was plastic trunking, which would have been unsightly, so I was happy to go with having to do some minor decorative repairs. The system appears to be working well. The system used is Growatt. We've contacted their customer service centre through the app and had a question answered promptly. Sarah in the office was lovely when talking about payments. They don't accept cheques, but were happy for me to stagger payments due to transfer limits on my bank account. It's always a worry when employing someone to do a job that costs so much. I am happy with the work that was carried out. I'm not sure about cost comparison as we didn't do much of a comparison in prices from other installers so I can't fully review that. Overall, I would recommend Eco Energy.
Cold callers and rude
Cold callers and rude Explained that wasn’t my name and they must have the wrong number and they argued with me. Disgusting if I wanted solar panels I’d avoid this company
Verified
Eco Energy an Excellent firm
Eco Energy was involved in fitting solar panels, battery and heat source pump in our home. Found the service excellent. Guided us though the funding available. Helped with paperwork. Workman were fantastic some of the best we have had. In Particular Kieran and Simon were. excellent. Knew there stuff. Extemely neat and cleared up. Nothing was too much bother. Thomas Harkins was very helpful to talk us through the application process etc. Chris Morran was also helpful. Over all can recommend Eco Energy highly
I had a mixed experience with Eco…
I had a mixed experience with Eco Energy. While the installation team was efficient and professional, there were a few hiccups along the way, such as missing fittings that needed adapting. Communication was good overall, but some aspects of the service felt a bit pushy, and I wasn’t entirely comfortable at first. The final outcome was satisfactory, but there’s room for improvement. Decent company, but not without flaws.
Verified
Unprofessional roofers , poor after sales service.
Unprofessional roofers , poor quality instalation, insulation and insulation panels damaged by them and after I have reported to Eco Energy they just said sorry about it but they didn't fix the damage. Solar panels stop working properly months ago even one day didn't generate any energy at all. I contacted Eco Energy and I been told they will call me back in 10 minutes, after 2 months I am still waiting for the call back.
Great Experience
The work I had them carry out on my property was slightly more compilated as I had 10 panels fitted with a 6/4 spilt. However, work was still easily completed within a day and had it all set up for me including the app on my mobile. The company got in touch a few days later to make sure everything was in order (which it was) and sent out the certificate that I required in a very timely manner. Well worth it, I can already see a reduction in my electric bill. Would recommend this company to anyone looking for solar panels.