Highly recommended
Fast and efficient service from start to finish. Knowledgeable, honest and professional team. No complaints.
Quick, Easy, Clean and knowledgeable
Originally i was a bit sceptical as i just filled out some random form to try and get some prices for solar panels. But shortly after the submission i received a call from ECO-Energy, and a sales rep was appointed to attend later that week. I say sales rep but Stuart was extremely knowledgeable and passionate about the company and products. Was honest with me, and I felt i could trust what he was saying. I then took a day to think about the proposal, and then promptly paid my deposit. Less than 1 week later my installation took place. Engineers and electrician arrived. Overall took around 4 hours to install panels, inverters and battery. Clean, tidy and efficient. Ran through how the system worked on the app, and I was good to go. All in all a great experience, and happily recommend to others. Ben Joiner
Great service from start to finish
Great service from start to finish, some mis communication along the way but all sorted effectively and efficiently
DON'T USE THESE CROOKS
Paid a£4k deposit in October. No work carried out or goods supplied. After getting another quote realised I was being ripped off. Asked for e refund which was refused. Abusive when phoning and then they blocked me. Ignored a solicitors letter. Had to get my money back from Visa. Companies house shows the director to have previous dishonesty and fraud.
Avoid at all costs.
This Company called me at an inconvenient time (I was driving). Politely asked them to call me back at a time I knew I wouldn't be driving, to which they committed. 2.5 hours after said time, they call back. I'm back on the road again, and ask them to call me at a convenient time. Nothing. Ended up calling them. Arranged half day holiday from work for the Appointment. 16 minutes before the Representative was due to arrive, I received a phone call telling me he wouldn't be, giving all sorts of excuses about car problems, roadworks blah blah blah blah. Utter nonsense. Then had the audacity to ask if I'd give them another chance, which was swiftly declined. Avoid at all costs, totally unprofessional Company.
Eco energy, were prompt, sympathetic and efficient
They were prompt and efficient. The work was completed sympathetically taking great care not to cause to much disruption. We suffered minimal inconvenience, the workers were polite and knowledgeable, hardly stopping for a break. I was overall very happy with the installation.
Please don't believe the company - Do your own research with your supplier-if possible get the pannels installed by energy supplier
I got solar panels installed from eco-energy.uk. at lease two time people came and did survey. but No one said I need a smart meter. simply installed and went away not even explained about the system properly. By the time I got the DNO notification and tried to applied for smart export my electricity company said I cannot do as I don't have smart meter , not sure how its installed I see no difference in usage of units going down in my main meter. looks like even my main meter is counting the units generated by solar panels. so I am ending up paying money for power generated my myself
Verified
Pain free installation of solar and air…
Pain free installation of solar and air source heat pump, handled brilliantly from first contact until final documentation, great company.
Excellent service would recommend
After years of research about solar panels we decided to use Eco Energy spur of the moment based on a recommendation from a friend. There was a very quick response (sales rep was there the next day!), he answered all our questions and we paid the deposit that day. We then looked at the negative reviews online about the company and panicked - what have we done?! However, these fears were unnecessary and reviews the opposite of our experience. Fitting was prompt, the roofers fitting the panels were friendly and efficient. The electrician was excellent as well, and all communicated with us re timings on the day. Would highly recommend.
Eco Energy keep up the good work
Eco Energy, top notch company, surveyor, salesman, roofers electricians and the girls in the office, thanks ten out of ten, special thanks to Jason Robertson for going above and beyond the call of duty