Very Satisfied
Eco Energy installed 10 solar panels on our roof yesterday and the system is working as expected, given light levels in early February Edinburgh, the culmination of a process which from the visit of the salesman to installation took 10 days. We are entirely satisfied with all aspects and stages of the process. The information we received and time taken by the salesman to answer all our questions was much appreciated. We felt under no pressure and we were grateful for the clarity in which technical matters were explained to the technically ignorant (us). On the day of the installation the electrician, Darren, and his mate Sean arrived as planned and proceeded to install the inverter, and batteries and run the wiring to the roof panels quickly and efficiently. We were impressed with their technical skills and problem-solving abilities in what wasn't the easiest installation, due to limits of space, and they did a fantastic job. Finally, the App was ably demonstrated The roofers arrived later on the same day, having been delayed due to a vehicle breakdown which was resolved quickly and we were kept fully informed throughout by the Glasgow office who resolved the problem. The panels were installed quickly and we were later shown photos of the methods used to secure the panels to the roof, and to deter nesting birds, and time was taken by the gentleman concerned to fully explain their work. Again, very reassuring. All in all we can't speak too highly of the efficiency, competence and professionalism of all concerned and we are satisfied that should any technical issues occur in the future they will be dealt with in a similar manner.
Would definitely recommend
From sales call to completion this has been a stress free installation. We needed a scaffold over a glass roofed canopy and this was completed on the Monday by 2 men. The Solar Panels installed by 2 men on the Tuesday. Very happy with the black look of the panels and the finished product. Wednesday the scaffolding was removed and the electrical installation was completed. I had previously prepared a floored area in my loft but the electrician had to build a frame for the inverter. As a retired Senior Project Manager I can honestly say that all of the operatives were polite and professional in their work and the completed installation is entirely to my satisfaction. I would definitely recommend ECO Energy.
Great installation
Great, well done every body, from sales to installation and customer service. I´m verry happy. First day, Two men arrived on time, after we discussed the best layout for the panels they were at it. Two hours later they were done, only evidence of their visit, panels on roof. Great. Two days later, two men arrived to connect the panels, aoligised for being a little late, which after seeing what they did to make the installation invisible I fully understood. They experienced a few problems but worked over to avoid a second visit. Again only evidence of the visit a box on my fuse board. Super
Eco Energy are a trusted company
Eco Energy are a trusted company. The staff were very helpful with the grant process and were happy to discuss any worries or problems by phone. Installation went well. Engineers on site explained the process before beginning and were very tidy throughout. We were very happy with Eco Energy.
Eco Energy fitted my panels last year…
Eco Energy fitted my panels last year and arrived on time were neat and tidy and so far there have been no problems.The App was explained to me and is easy to use and over the summer months I hardly used any electricity at all.I would recommend the company.
AVOID AT ALL COSTS!
If I could give a 0 star I would, first off they do not make it clear that unless you are a home owner you cannot apply. So as a tenant I did not realise this and got to end of the survey they wanted me and my landlord to commit fraud and change his bank details into my address so this could be fitted. I’ve had none stop harassment over the space of 3 months as I refused to do what they asked, I have asked multiple of times for my details to be removed off their system but they are not taking no for an answer. AVOID AT ALL COSTS. Unless you want to be harassed by them if it fails to go through as they won’t get their pay out, I’ve blocked so many numbers by them but still get called from a different one each time. It’s beginning to stress me out with it as I have to say the same thing over and over.
Eco Energy were very efficient
Eco Energy were recommended by friends who had Solars fitted. They offered us a cancellation slot which we took, electricians were tidy and very informative and took time to show us how the app worked. Panel fitters were also efficient and knew exactly what they were doing. Very please with the work
Verified
Great service
The installation guys were very efficient took Knowtime at all to fix panels tothe roof and the inverter installer was very polite and explained everything
Eco energy were selected at random from…
Eco energy were selected at random from a web search, do not regret my selection in any way. Their design installation expert arrived punctually and took time to explain things , he did not imitate a double glazing salesman! No hard sell, just proper explanation with facts. The installation was arranged through their Glasgow office and was actually brought forwards to meet our needs. Installing team arrived, good work, tidy work and efficient carried out too, no problems. Highly recommend this company. Saved a fortune on bills. Well done eco-energy.
Save money on energy bills
Installation well organised with neat and tidy workmanship. Everything arrived as planned and work carried out to a high standard. Since installation our energy bills have decreased by £115 per month. Solar panels will be paid for in energy savings much earlier than we expected. Best money we have spent in many years. Thank you Eco Energy.