I really like the teeth whitening kit a lot! I have seen progress with my teeth after a few uses.

I have been using the Snow whitening system for a couple of years. It works great and there is no sensitivity. I was disappointed the other night when I plugged it into my phone and there was no light. I reached out to the company and they offered to replace my system for free! No rigamarole, no questions asked, no returns, just great customer service! I’ll be a customer for life….with nice white teeth!

SNOW has been my go-to teeth-whitening tool for almost two years now. In that time, I have seen progress with my teeth after every use. They have perfected everything down to the way they pack and ship their products. I have ordered their wireless teeth whitening kit, mouthwash, and toothpaste. All of the products have been tremendous. What sets SNOW apart is their exceptional customer service. I've encountered issues with the teeth whitening kit twice, but with just a few messages to the support center, they promptly resolved the problem, making me feel valued as a customer. I have received numerous free gifts with these orders, and they never make me question why I stay with SNOW. You would be a fool to use any other company for your teeth whitening needs.

I placed an order for products and waited over a month for them to arrive. that I checked if they weren't even sent

Great Products. I really like the Nano-Hydroxyapatite Whitening toothpaste, it keeps my teeth white and tastes great too. I also got the Instant Teeth Brightening Purple Serum, it’s so weird but so amazing. I bought it for my husband to attend an event and it instantly gave his teeth the appearance of whiteness. I’m glad I found these amazing products; I love the toothbrush and The Snow Wireless Teeth Whitening Kit exceeded my expectations. All I do now is get a new wand every three months, do a treatment for 10 days while texting on my phone, working on my laptop or watching tv or and my teeth are professionally white. BTW, customer service is great, they answer questions immediately. The shipping was totally unbelievable. I recommend this to anybody who is trying to whiten their teeth. You’ll feel so special after the first use.

I emailed SUPPORT back in Feb and followed up on my request 4-5 times and still hadn’t gotten a response back. I tried chatting with them but no one is ever on the other end. I tried calling to speak to anyone but they just redirect you to email (which has been the most unsuccessful). I left a voicemail message…. To whom?? I have no idea, but that doesn’t matter because I still haven’t received a call back. This is madness. I had ordered two of the wireless whitening kits and have gone through using 1-1/4 of the gel whitening serums and had noticed its ineffectiveness. I had thrown out the plastic of the 1st kit I was using BUT realized my second unopened kit had a “label correction:” sticker saying the serum exp 11/23. I just purchased these in July.. their website says the shelf life of these serums are 2 years… mine expired in 4 months. This goes the same for the whitening toothpaste I received. Their faq page says 18 months but the toothpaste I received is expiring 5/24 after receiving the order in September. I’m just here with expired/near expiring products. I just wanted replacements.. but at this point, I just want refunds for these orders.

Excellent customer service.

This product is the absolute BEST! I haven’t stopped yet! Snow, has my dentist asking me what am I doing to whiten my teeth! True story!

Had a problem with my electric toothbrush after a month and the snow team helped get me a brand new replacement for free within days. Also sent me some freebies. Very good customer service and was fast too.

Wonderful products that really do work, but customer service (if you can call it that) is horrible. I’ve received unsealed mouthwash that soaked the boxes & my mail. I’ve received partial orders but charged for the full order 3 times. I’ve received the wrong products & was charged for them. After 4 months, I finally received a response from “customer service” that the 2 items they were complimentary & I wasn’t charged for them (I most definitely was), & that they were closing the ticket. The list goes on and on. I’ve sent weekly requests to Snow for months trying to resolve numerous issues & they won’t respond. The only time they responded was the one stated above. Lastly, I’ve placed 3 orders that show as being shipped but never were actually shipped. Their customer service used to be top notch, but it is nonexistent now. I refuse to order from them anymore & it’s such a shame because their products are excellent.