Got a rapid response and a replacement piece is on the way. Completely satisfied!

Incredibly prompt support, totally resolved my issue quickly and easily

communication, answered the problem very quickly, polite and pleasant company

Fantastic customer service - even on the weekend. Highly recommend this product.

Prompt and great service.

I’ve tried every teeth whitening product and nothing comes close to how snow works. When I used it the first time I saw a huge difference immediately. I highly recommend this product.

I noticed my shipment hadn't arrived in a timely manner so I contacted support and a response was sent by the owner with her apologies. No apologies were necessary because things happen. However, it was the resolution I was impressed with. My shipment arrived within a few days of her response and I have been very impressed with the each product I ordered. I had ordered enough for a friend who has struggled with whitening her teeth and has tried everything. She tried it and noticed a difference the first day. She cried because her son is getting married in a few weeks and she was so self conscious about her smile and now she's not thanks to the SNOW products!

I've not experienced a processing time for an order this long, 11 days for processing is far from efficient, plus the international team takes ages to get in touch, apparently there is not a way of getting in touch with them...now the whole process and shipping is gonna be more than a month, instead of the 10-14 days stated @ site. I have yet to receive an explanation regarding the processing time..

Awesome customer service. I emailed them due to forgetting to enter my discount code and they responded immediately stating a refund was issued for that amount. Awesome customer service!! P.s. If the product is as good as the customer service I can't wait to receive it.

Snow has exceeded my expectations in every way! Their products and services are exceptional! Thank you, Snow! ❄️🩵❄️