quick response from start to finish with supplies and results

Have used numerous times in the past but this time found time from ‘being analysed by our lab’ to results posting very slow. Spoke to them after 5 days and was asked to give it two more days. Spoke to them 2 days later and still nothing. Told the agent I felt the time involved was disappointing compared to my previous experience to which I was told there was nothing she could do about that, and was there anything else she could help with. Far cheaper alternatives for the test (PSA) are available and have quicker turnaround so will use other providers in future. Now 9 days since their website shows the sample received in their labs and still no word from them or results posted so dropping my 2 star review to 1 star 12 days on from them receiving my sample and after contacting them again and being told they will look into it then come back to me (they didn’t), ordered a test from another supplier for 1/3rd of the price.

Service is great. Results came back quick.

I received the test and although I didn’t know what I was doing it was made easy for me. Thank you for the quick results.

Once the sample was delivered to the lab, it took less than 24hrs to get my results back. A very reliable enterprise, I would definitely recommend.

Results were quick and easy. Glad I found let’s get checked. Highly recommended.👍🏻

Test easy to administer and the delivery of results very prompt.

Very quick results easy to follow directions

Fast shipping, testing received back next day and was completed and emailed results within hours. Excellent!!

It took over a week for the test kit to arrive - don't trust the Royal Mail!