The lies they tell
I liked the car I purchased from Eastern so far but my experience getting the car was UNACCEPTABLE. I was told lie after lie after lie. It seemed as if every person I talked to gave me a completely different answer then the previous person and that was so frustrating. Even down to the trade-in value of my car and how low they would bring my new car price down to. I was given a lot of false information. I am not a customer with bad credit or ANYTHING so I was surprised at all of the "run-around". On TOP of that the car I purchased didn't even have FULL TANK of gas when I left the lot and they said it was no one that could fill it up. The car also had paint stains or something INSIDE that I didn't notice. I had to get my brand new car detailed. (RIDICULOUS) I honestly should have walked away and not taken the car but I had been there so long that I just went through with it. (My Mistake) I honestly would never do business with them again.
Excellent service well balanced staff…
Excellent service well balanced staff from salesman to management to the ladies in the back office. I had a life changing experience!!! Thank you Eastern Motors!!!! Definitely will recommend people to go check it out for yourself.
Hi I’m Kevin and I am a happy customer…
Hi I’m Kevin and I am a happy customer and Adam helped me a lot getting my car 2016 accord exl v6.! At eastern motors your jobs ya credit
Honestly Great experience!!!
Honestly Great experience, our sales rep Phillip was fantastic he made the process easy & quick for us even made sure our kids were entertained.
Tiring, but well worth the exhaustion. They were GREAT and I am loving my new wheels!!!
Salesman-Albert was awesome! He was a trooper and worked with me for 6 hrs in the cold to find me a vehicle. The manager-Jeremiah helped me a great deal as well.. They were super helpful and a pleasure to work with. I would recommend this Easterns location to anyone and recommend these gentlemen. Thanks again guys!
Excellent Service
Excellent Service - Rick the General Manager will definitely get you a car. I never bought a car that fast, I’m usually in a dealership for hours.
Tony was awesome
Tony was awesome. Came in with all sorts of problems. Still left with an amazing vehicle
I cant say enough about how great…
I cant say enough about how great everyone is here. They are so nice and welcoming. We will never go anywhere else. By the way I'm so in love with our new car.
horrible management
Wesley was an awesome sales person and did everything he could. The management however... wow. They are extreme... well... My car had an issue with the inspection, after I had started signing paperwork and had already signed over my trade in. They did not want to give me a loaner and wanted me to keep the original date (Saturday) on all the paper work. Nope. They gave me a loaner. My appointment was for 9am and I didn’t leave, with the loaner until almost 4pm... I come back on Monday to get my car after the inspection, the floor mats are all missing and the electronic keys fonts work... they tried to tell me the car didn’t have Floor mats and I could buy battles for the keys myself. Nope. Wesley managed to get the batteries replace, and ordered me the floor mats. I’m also getting my car redetailed when I go in to get my tags at no cost. All the paperwork still had the wrong date on it so it hade to be redone. That management needs to be cleaned up!
Best experience I was able to get a car…
Best experience I was able to get a car the same day after being turned down from other dealership's... Thanks again Michael