Verified
got what I wanted
got what I wanted, quick and easy
Verified
Waiting Patiently
Some time had passed after I only received a partial order. I was unable to contact TD for several weeks, after numerous attempts (23). I had some concerns with my last order, but today I received 2 calls from Tackle Direct. The gentleman assured me my items were on back order and would be sent eventually when they were received. He said they have a new system and their volume of business has them swamped, I like to hear they are doing well and am now waiting patiently for my stuff. Maybe in this negative time where everything is a scam had me thinking the worst.
Verified
excellent selection at a great price
excellent selection at a great price. will continue to purchase from Tackle Direct.
Verified
The reel I ordered is of high quality…
The reel I ordered is of high quality for the price I paid , ordering was easy , delivery was fast.
Verified
I got what I ordered faster than I…
I got what I ordered faster than I expected. Great product, great price, great service.
Verified
Great product
Great product. Great price. Quick shipping
Verified
Terrible customer service
Ordered a reel and it was shipped to me broken, I called and received a shipping label to send it back and I did so. This was about a month ago and still have not received a new reel or a refund I have sent emails and called countless times and still have yet to be contacted.
Verified
Tackle Direct is the best online…very pleased
Tackle Direct is the best online experience I have ever had. Ship promptly always what I order.
Verified
Your gear is next generation for sure! Your phone and other technological services are NOT! Almost sounds like you've gone fishing :)
The first telephone call was made in 1876, the first answering machine was invented in 1960, the first automated prompting systems came out in the early 80's, last I looked we're now in 2019, your new system is failing you tell your service provider to get on it or tell them to go away because it isn't working as promised! Waiting on hold for 45 minutes, leaving a please call me back in the order you were received, online text message...so far NONE of these options have worked to communicate with you! Where are you guys? I'm trying to spend money with you but I guess you probably won't get this message either....
Verified
Best Tackle supplier
I have purchased several items from Tackle Direct. and have always had a positive experience. The Tackle Direct personnel have always been helpful and courteous in helping me with my purchase. My orders have been delivered on time.