Was made really easy and took all the…
Was made really easy and took all the pressure away
Remortgage
They made the process simple and kept me updated with progress. Would recommend.
Jason was absolutely brilliant
Jason was absolutely brilliant, he was knowledgeable, diligent and worked my case in line with the time sensitive nature it needed. Him and his team have all done a great job, and I would recommend them to anyone and everyone that needs help with complex mortgage needs. Thank you!
Exceptional service
Overall a great experience offering me a great service to find the best mortgage out there! Sam and Tianna helped every step of the way start to finish ....even when I checked the mortgage rate had gone down, they got me the new rate from my supplier!
Straightforward, efficient service
Currently dealing with James Berry for the second time in less than 12 months, and can genuinely say that what is expected to be a stressful experience, has been completely effortless. James is knowledgeable, efficient and his communication throughout has been second to none. He kept me completely at ease and explained all the best options I had available to me, sometimes repeatedly when I was unsure about the situation. Wouldn’t consider using anyone else in future, and would happily recommend James to friends and family undergoing the same process! Additionally, the team who have supported my application has been fantastic, namely Michelle Talbot and Peter Wallis. All information has been clear, concise and all requests have been dealt with in such a timely manner. Genuinely so simple to deal with.
Verified
Left with a shortfall in funds …
Left with a shortfall in funds and a 2.5k bill due to them missing figures. Was then told it was the solicitors fault and just unfortunate. Also told solicitors free (included in their fee) only to get hidden charges. Please don't waste your time or money
Very disappointed with the service.
Very disappointed with the service. Possibly the worst broker I have every used.
Easy
Easy, straightforward and helpful people.
great service and support
Great service and support buy the team Gareth, Melanie and Joy
Very helpful and informative and made…
Very helpful and informative and made the whole process transparent and friendly. Feel like your customer service is perfect. Kept in contact at all times and felt all my questions were answered fully.