Happy Christmas 247 this Christmas EVE, I enjoyed been ripped off by your cab tonight for the excess fare of £3 after 7pm from my journey from the Conquest. £9 for a 2.2 mile journey, just what I needed after attending a 12 a half hour shift in a COVID 19 Red Unit. Christmas Eve is an normal working day, not a bank holiday, and as a regular weekly passenger I find it disrespectful that you put up your fares after 7 pm knowing that NHS workers are leaving work after this time. Joe

Avoid 24/7 at all cost they are the worst Taxi company in East Sussex. Booked taxi in advance to take me to London hospital for 7am. They did NOT turn up I am disabled in a wheelchair. First time ok mistakes happen. Booked again a week later for same URGENT Hospital APPOINTMENT. Again they did not turn up I cannot believe how 24/7 treat disabled people. They don’t give a sh#t about how upsetting it is that they don’t turn up. They are horrible managers equally couldn’t give a sh#t about customers. I highly recommend parkhurst Taxis much nicer people run there company and they have extremely helpful drivers. PLEASE AVOID 24/7 ESPECIALLY IF YOUR DISABLED THE MANAGER IS AN A##hole

I had a taxi booked for half 6 and was waiting out side ten minutes and it did not show up so I had to arrange a last minute travel. I was trying to phone up untill 7:40 and still no answer.

Worst experience with 247!! Usually my experience with 247 is very good and the drivers are very polite. I called my taxi and came 5 minutes after calling, I only had £7.50 on me which usually gets me to where I need to go, but just in case I asked the man in the taxi wether it was okay that I had that amount of money and if it was enough for me to get home, which he said that it was fine and that he’d stop the amount of money that I’d have to pay him at £7.50 so I got in the car and for one the man wasn’t even wearing a mask and there was nothing in the car to protect me and the mans driving was appalling!!! At points he would go so fast that I was scared that an accident would happen!!! He then suddenly stopped at a random road which isn’t even near my house and is telling me that I need to get out the car because the amount of money had gone over £7.50!! I asked the driver wether he was being serious or not and he told me yes he was and that I needed to get out which then I had no choice to then pay him the money and then exit the car and then he just drove off and left me on this road next to a woods in the pitch black!!😡very upsetting as the rest of the drivers I have had have been very polite and nice , hopefully no one else is going to have to experience this!

Not wearing masks for starters and had no “fitted screen” between front and back seats like other taxi companies. On the phone they said my taxi was 1 minute away, I waited 15 minutes then called again to order another taxi. Taxi driver was very rude and unfriendly too! When I got in the taxi I was polite and said “hey, how are you?” and his response was “still alive unfortunately” .... not a response I would expect from a taxi driver! Rubbish customer service, and definitely not COVID secure! Won’t be using 247 again!!!!

Overcharged by £22 then hung up on me £4 times in a row before I could even get a full sentence out

Awful trying to charge double. I will never reccomend these again. Plus you have to direct them as they haven't a clue where there going even with a sat nav. Are they thick!!!!

i have been using 24/7 for nearly 10 years and They are an amazing lot. when ever i have needed a taxi urgently they were there within minutes. I highly recommend them.

I always use 247247 taxi , I think that their booking ap is marvelous , you can track the vehicle , you know what driver and what car is collecting you and it gives you estimated time of arrival. You also have the choice to pay by cash or card now . Overall a very professional taxi service which I would recommend.

Just want to say thank you to the absolutely lovely taxi driver that picked me up early hours sat morning and dropped me to my front door he also waited to make sure I got inside safe . He was a true gentleman and a credit to your business . It makes such a difference getting into a taxi where you feel totally comfortable and at ease . The punctuality of 24/7 is outstanding I use this business a lot and believe they truly care about there customers . Couldn’t recommend them enough .