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Geisha

25 July 2016, 02:29

  • US

No longer "the possible"

When I made the initial inquiry via phone I had many questions, every question was answered and I was very satisfied. The person I spoke with was very knowledgeable and patient because I asked the same question several times just for clarification and she answered it every time and even offered an explanation along with the answer. On the day of testing I was a little fustrated because the site where the appointment was scheduled computer system was down. Initially I was told that I could reschedule or have an extended wait time and even then it wasn't guaranteed the test would be done. However the 2 workers started making phone calls and within 15 minutes I was set to go to another site just 5 minutes away. Once we arrived at that site our wait time was less than 10 minutes and the test was performed. All of the workers I encountered were very professional and made the experience very pleasant. 3 days later I received a courtesy call informing me that the results were available by email. Overall, I have no complaints about this experience and would recommend the services to others.

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Francisco

20 July 2016, 22:59

  • US

Easy process, quick results and Peace of MIND

Called and ordered the kit. Arrived the next day. Sent the swabs via FedEx. Received the results via email after 8 days I sent the swabs. Now, a peace of mind for life. Thank you guys for making this difficult process so easy and painless.

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Michael

19 July 2016, 20:52

  • US

Thank you for the quick response!

During our lives we sometimes get information about a loved one that is just too much to bare. By doing this test it relieved not only my depression, concern, thoughts and what if's; but it solidifies and calms the other party such as my son. Knowing now that 30 years of lies was actually true. But the deceit from which the information came from still remains. All that matters now is I now know the truth and I have that negative off my shoulders. Thank you!

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Brian

13 July 2016, 03:36

  • US

Outstanding service, I recommend this company to anyone wanting to do DNA testing.

From the beginning all the way through the process, everyone was outstanding. Very professional and showed interest in helping me get a DNA test competed. The turn around time for results was phenomenal and quick. Got results before daughter had to go back to Alaske. Very positive experience.

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tt

08 July 2016, 07:28

  • US

Highly Recommend

It was very easy to purchase and complete the test. The test was simple and the directions were very clear. I received excellent customer service on the phone as well.

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Lois

06 July 2016, 23:31

  • US

My opinion

Very quick reply and easy to read results. A+

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Julia

06 July 2016, 00:14

  • US

I was pleased with their service.

I really liked how they had locations everywhere and especially one very close to me. I was extremely happy with how fast I received the results.

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James Thomas

01 July 2016, 06:11

  • US

very good experience

would highly recomend

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Reginald

23 June 2016, 02:42

  • US

Quick and easy!!

Very friendly and knowledgeable staff. Test instructions were simple and results were quick.

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Eddie

11 June 2016, 01:45

  • US

Fast results

Fast friendly