The customer service is terrible. I asked for a supervisor, only to be put on hold and ignored. All the representatives are foreigners, and you can barely understand them. Don't waist your time on this company from Texas!

Very helpful. Made sure I knew who & when they were coming. Also polite & ask the right questions to gt to the problem

quick response and satisfied results

On time explained everything quick

Ease of scheduling. Prompt arrival of techincian. The efficiency of the technician troubleshooting the issue, knowledge amd ability in fixing the isdue. The technician was courteous and professional.

I really appreciated the courtesy of your personnel. I wish I could remember their names to give them all due credit. I am giving this four stars instead of five only because my water was turned off on a Wednesday morning---and to be honest it was because of weather issues--but I did not get water back until Saturday. By Friday night, I had lost my steam heat, but luckily it was back on Saturday. So, let's make it 4-1/2 stars!

I have tried several times to get our insurance billing issue resolved. I have spoken to several representatives regarding the issue. We were told that the issue would be resolved & I requested documentation stating so. To date we have not received the requested document. The last bill was paid to the amount we were told it should be. Waiting to see what transpires. Very frustrating to say the least.

I was very pleased with the way the job was handled. The guys were professional and good-hearted!

Great job!! The person who fixed my problem was top notch. Not only did he fix my problem he cleaned up and left it exactly how it was before . Thank you

I was shocked that they came that quick amazing I have a contractor told me it would’ve been an uphill battle, but thank God American water rescue came to my rescue 🙏🏾🙏🏾🙌🏾🙌🏾🙌🏾