Verified
Thank you for a great experience
Thank you for a great experience. I called to report a leak in the water line coming in to our home and before I was done with your customer service rep I had the plumber calling, impressive. The only downside that I had was I had trouble understanding the customer service rep, she was pleasant but had a strong accent.
Verified
Great communication
Great communication, eazy appointment set up
Verified
Very knowledgeable and explained things…
Very knowledgeable and explained things and saved me money
Verified
The plumber was very nice
The plumber was very nice, and was an expert and completed the job quickly.
Verified
She had patience…
A young lady called and we discussed the plan, which helped me to somewhat understand the program.
Verified
Wait too long
Wait too long Need more contractors
Verified
Got right on the problem and fix…
Got right on the problem and fix immediately. We'll done.
Verified
Putting in a Claim for Plumbing Service
The customer service need a lot of improvement. I have only used the plumbing service and each time in trying to make an appointment, it has taken over 20 minutes. In that time frame, I experienced being put on hold sometimes over 5 minutes. Explaining my issues with my plumbing problems encountered my having to explain it over and over again.
Verified
Super duper service
Great service, timely, friendly and reliable.
Verified
Quick Service and easy to get a…
Quick Service and easy to get a response they had a team out here first thing in the morning for my clogged sewer pipe