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Carole Wake

09 July 2024, 23:02

  • GB

Don't deal with this company

I ordered some antacid tablets. I didn't receive them despite emailing reminders and phoning them. I requested a refund which they ignored. This went on for a couple of months until I finally threatened them with Trading standards and my credit card provider. Then, amazingly the order arrived! Don't deal with this company

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Hana

09 July 2024, 22:46

  • GB

Very bad I bought vitamins months ago…

Very bad I bought vitamins months ago and they were supposed to arrive within two weeks. But it was delayed for more than two months. When I sent it to them, I wanted to cancel the order because it was delayed and I was traveling outside the country. Despite this, they ignored it. They sent the vitamins after a few months. The worst treatment, there is no trust in them.

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DON RIDING

09 July 2024, 21:52

  • GB

Verified

Poor delivery and would not cancel

You did not deliver for 4 weeks and then offered a full refund for cancelling my order. Following cancellation, you did not refund and I instructed my bank to reverse the charge. Then you delivered my order, which I no longer want. You may collect the order by appointment.

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Fahimeh Soltani

09 July 2024, 21:46

  • GB

I wrote over and over asking for my…

I wrote over and over asking for my order to be cancelled, as it was of no use to me anymore after over two months of delay in delivery! No response whatsoever! About three months after I placed my order, it turn up at my door! And had to go straight to the bin as no use for it any longer! What a waste of resources and our money. Truly appalling!

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Andrew

09 July 2024, 20:58

  • GB

Delivery took 6 weeks.....

Delivery took 6 weeks.....

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John

09 July 2024, 20:57

  • GB

Delivered at last!

Easy to place order online but after confirmation nothing for weeks. Finally turned up after requesting a refund. All well in the end.

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MISS SOPHIE

09 July 2024, 20:22

  • GB

Two months for delivery

Two months for delivery, when I tried to communicate with the company I was ignored

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Susan Yates

09 July 2024, 19:05

  • GB

Terrible service over a month to send…

Terrible service over a month to send order

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BRYN

09 July 2024, 18:03

  • GB

Nearly two months to deliver

Nearly two months to deliver. Ignored a request for a refund after a month. Stopped communicating with me.

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J North

09 July 2024, 16:38

  • GB

Very poor experience and service took…

Very poor experience and service took over two months to arrive and countless messages which most were ignored and not answered would never use again.I ended up buying else where and it was delivered within 48 hourswith no issues or problems. My order from yourselves upon eventual delivery box was broken and product loose in envelope.if I could have give less than 1 star I would have done.